Support resources

There are many resources to help you succeed as an affiliate:

Dedicated Affiliate Manager

Each new affiliate that joins the program is assigned their own dedicated Affiliate Manager. If you're new to affiliate marketing, looking for ways to grow or just want to learn more about Shopify, your Affiliate Manager is more than happy to help. Usually our affiliates operate smaller teams, and having a success manager means you always have someone to talk with about your efforts and growth. Your affiliate manager is an online marketing expert with analytical and creative skills. They have many resources to help you add value to your audience.

You can discover who your affiliate manager is by logging into your account. Your affiliate manager is listed at the bottom of the dashboard menu. If you have any questions about who your manager is, email affiliates@shopify.com.

Shopify Affiliate Managers

Help Center and 24/7 support

Having technical difficulties with your account? You can visit the Shopify Help Center for self-help resources any time of day. You can connect with Shopify Support by phone, chat, or email at any time. We're here to help 24 hours a day, 7 days a week.