Setting up shipping methods for your B2B business

Plan requirement

Shopify B2B is available only to stores on the Shopify Plus plan. For information about Shopify Plus plan pricing, contact us.

Your B2B customers might require different shipping and delivery methods, becauses B2B orders are often larger and more expensive to ship. This article outlines the different shipping and delivery options in B2B on Shopify, and how to set them up in your store.

Considerations for setting up B2B shipping methods

Before you set up any shipping methods for your B2B business, review the following considerations:

• If you have a blended store, the shipping methods that you set up are available to all customers by default, both B2B and D2C. However, you can customize the availability your shipping methods to specific customers or types of customers.
• The following shipping and delivery methods aren’t available in B2B checkout:
  • Shop Promise
  • Local delivery
  • Pickup in store

B2B order management and fulfillment

Before you can start processing B2B orders from your online store, you need to set up order fulfillment and shipping settings:

• Shipping methods: Which shipping carriers or services you offer.
• Shipping rates: How much you charge for shipping.
• Locations: Where you ship from.
• Shipping profiles: Specific shipping rules for different products and location groups.

Local delivery in B2B

B2B customers can't select local delivery as a delivery method at checkout. However, if your set up local delivery in your store, then you can select local delivery for draft orders that you create in your Shopify admin.

You can also create shipping profiles to represent the local delivery options that you want to make available to B2B customers. After you create them, you can customize the availability of these delivery options to make them available only to B2B customers.

Pickup in store in B2B

B2B customers can't select pickup in store as a delivery method at checkout. However, if you set up local pickup in your store, then you can select a specific pick-up location as a delivery method for draft orders that you create in your Shopify admin before sending the invoice to the customer.

You can also create shipping profiles to represent the pickup options that you want to make available to B2B customers. After you create them, you can customize the availability of these pick up options to make them available only to B2B customers at checkout.

Customizing shipping methods

You can display different shipping options to specific customers or groups of customers. To do this, first set up your shipping methods, then customize their availability in one of these three ways:

• Use Shopify Checkout Blocks app.
• Install a third-party app from the Shopify App Store.
• Create a custom app using the Delivery Customization Function API.