Geolocation

The Geolocation app makes language and country recommendations to your customers based on their geographic location and browser or device language. This lets customers view your store in their preferred language and check out in their preferred currency based on the country selected. The Geolocation app also adds a selector in the footer of your online store that lets your customers to choose their language and country.

After a recommendation for a different country or region is accepted or dismissed, your customer won't see another recommendation in your store for 14 days. This wait time is reset if the customer clears their cookies. Language recommendations appear in every new session.

Requirements for using the Geolocation app

To use the Geolocation app, you must sell in multiple languages and in multiple currencies. The Geolocation app offers recommendations only for the languages and countries that you've enabled. If you don't use either of these Shopify features, then you can't use Geolocation to make recommendations. Learn more about selling cross-border.

Install the Geolocation app

  1. Go to the Geolocation app page.
  2. Click Add app. If you aren't logged into your Shopify account, then you are prompted to log in.
  3. Click Install app.

Show recommendations

To make country and language recommendations available in your store, you need to update the settings in the Geolocation app. For example, if your store is based in the United States, then your default country is the United States with USD currency and your default language is English. If you have France enabled for multiple currencies and have the French language enabled, then the Geolocation app recommends that visitors from France select Euros and the French language. If you don't have these country and language options enabled, then your store remains in your default country currency and language settings.

Steps:

  1. From your Shopify admin, click Apps.
  2. Click Geolocation.
  3. Under Recommendations, select Show recommendations.

The status changes to Published on your online store. Your customers will see all published languages and currencies by default. They can choose their preferred language and currency for browsing the store.

If you deselect Show recommendations, then the status changes to Not published on your online store and the recommendations are removed.

Customize recommendation settings

Steps:

  1. From your Shopify admin, click Apps.
  2. Click Geolocation.
  3. Under the Recommendations section, click Customize.
  4. Customize the recommendations.
  5. Click Save.

Preview country and language recommendations

You can preview your country and language recommendations in the Geolocation app before you publish them in your store.

You can't preview your country and language recommendations when you're browsing in your store if you're already in a location or use a country that is the same as the default language and country of your store. For example, if you have a store with the United States (USD$) as the default country and English as the default language, then when you visit your store within the United States, no recommendations appear as the store already matches your preferences. Use a VPN service to simulate browsing from another country to preview recommendations from specific locations.

Show selectors

Selectors let your visitors select their language and country at any time. You can add country and language selectors to the footer of your online store.

Steps:

  1. From your Shopify admin, click Apps.
  2. Click Geolocation.
  3. Under Selectors, select Show selectors.
  4. Click Save.

If you deselect Show selectors, then the status changes to Not published on your online store and the selectors are removed.

Customize selector settings

You can change the position of the language and country selector in your footer.

Steps:

  1. From your Shopify admin, click Apps.
  2. Click Geolocation.
  3. Under the Selectors section, click Customize.
  4. Select Left, Center, or Right.
  5. Click Save.

Your language and country recommendations appear in the footer of your store.

Uninstall the Geolocation app

You can remove the Geolocation app from your store by following these steps:

After the Geolocation app is uninstalled, you don't need to remove any unused code snippets from your theme template.

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