Customer accounts

Customer accounts let your customers log in to view their orders, profile information, and saved addresses. When a customer logs in, the details stored in their account are auto-filled during checkout for a faster checkout experience.

There are two versions of customer accounts: classic and new customer accounts. The new customer accounts are available only to stores on the Shopify Plus plan and other select stores.

If you have access to the new customer accounts, then both classic and new customer accounts are available to you and can be used by your customers. You can control how customers can log in and which version of customer accounts is used in your online store.

To verify which customer accounts version you have in your store, check how the checkout settings page is displayed in the Settings page of your Shopify admin:

Review the following table to learn more about classic and new customers accounts:

Classic and new customer accounts comparison table
Feature Classic customer accounts New customer accounts
Login experience Customers can log in using an email and a password Customer can log in using a one-time six-digit verification code that's sent to their email address
Account creation Customers accept account invites or create a new account from the login page Accounts are created when a customer logs in using an email address
Branding Uses branding from your online store theme settings Uses branding from your checkout settings
Liquid customizations
Supports apps
Order history and status
Saved addresses
Supports B2B
Supports return requests
Supports Multipass

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