Customer accounts and legacy customer accounts
Customer accounts let your customers log in to view their orders, profile information, and saved addresses. When a customer logs in, the details stored in their account are auto-filled during checkout for a faster checkout experience.
There are two versions of customer accounts:
- Customer accounts is the newest version of customer accounts, and lets your customers log in using a one-time 6-digit verification code sent by email. A password isn't required to log in.
- Legacy customer accounts lets your customers log in using an email and a password.
Both customer accounts and legacy customer accounts are available to you and can be used by your customers. You can choose which version of customer accounts to use in your online store. If you choose to use the new version of customer accounts, then most links to legacy customer accounts will automatically redirect to customer accounts. Learn more about upgrading to customer accounts.
Review the following table to learn more about customer accounts and legacy customer accounts:
| Feature | Legacy customer accounts | Customer accounts |
|---|---|---|
| Login experience | Customers can log in using an email and a password or sign in with Shop. Learn how to activate sign-in with Shop for legacy customer accounts. | Customers can log in using a one-time six-digit verification code that's sent to their email address, or sign in with Shop. Sign-in with Shop is automatically activated for customer accounts on stores that offer Shop Pay as a payment method. |
| Account creation | Customers accept account invites or create a new account from the login page. | Accounts are created when a customer logs in using an email address. |
| Customer name | Customers can edit the name associated with the shipping address, which doesn't change the customer profile name in your admin. | Customers can edit the customer profile name, and the change is reflected in their customer profile in your admin. |
| Branding | Uses branding from your online store theme settings. | Uses branding from your checkout settings, except on the login page. |
| Supports apps | ✔ | ✔ |
| Liquid customizations | ✔ | ✘ |
| Order history and status | ✔ | ✔ |
| Saved addresses | ✔ | ✔ |
| Saved payment methods | ✘ | ✔ |
| Supports B2B | ✘ | ✔ |
| Supports self-serve returns | ✘ | ✔ |
| Supports Multipass | ✔ | ✘ |
| Supports reordering | ✘ | ✔ |