Free shipping discounts

If you want to offer free shipping, then you can create a free shipping discount code or set up an automatic free shipping discount that applies when conditions are met.

Create a free shipping discount code

Desktop

From your Shopify admin, go to Discounts.
From the Discounts page, click Create discount.
From the Select discount type menu, click Free shipping.
In the METHOD section, select Discount code.
In the Discount code section, enter a name for the new discount code. To generate a random discount code, click Generate code.
In the Countries section, leave All countries selected or choose the countries that you want the discount to apply to.
- If you want to exclude free shipping for shipping rates over a certain monetary value, then check Exclude shipping rates over a certain amount and enter the amount in the field. This discount applies to shipping rates only, and is unrelated to order amounts.
Optional: If you have subscriptions set up on your store, then under Purchase type you can select if the discount applies to One-time purchase, Subscription or Both.
Optional: Check Exclude shipping rates over a certain amount and enter a value if you want to limit the discount.
Optional: In the Minimum requirements section, select Minimum purchase amount or Minimum quantity of items, and then enter the dollar value or number of items that need to be added before the discount code applies.
In the Customer eligibility section, select who this discount applies to: everyone, specific customer segments, or specific customers.
- Use the search field to choose the individuals or groups that you want to receive the discount. Customer listings display the email used to register for your store. If no email was provided, then the listing displays the customer's phone number.
- To remove an individual customer or group of customers from eligibility for a discount, click the X next to the customer's or group's name.
Discount usage is unlimited by default. If you want to limit discount usage, then check one of the options in the Usage limits section:
- Limit number of times this discount can be used in total lets you set a total number of times that a discount can be used. For example, setting a limit of 200 allows the discount code to be used 200 times across your customer base. If you choose this setting, then customers can use the discount multiple times.
- Limit to one per customer tracks a customer's email address or phone number to limit the discount to one use per customer.
To let customers combine this discount code with other discount codes, in the Combinations section, check the classes of discount codes that you want this discount to be eligible to combine with.
Use the calendar in the Active dates section to set the start date for the discount. If you want to set an end date for the discount, then click Set end date and use the calendar to choose when the discount will end.
- If you don't choose an end date for your discount, then it doesn't expire. If you want the discount to be valid for only one day, then select the same calendar day for both the start date and the end date.
When you're finished, click Save.

Your new discount displays on the Discounts page in your Shopify admin. To distribute this discount, you can send the code to your customers by email, or display it on your online store.

iPhone

From the Shopify app, tap the … button, and then tap Discounts.
From the Discounts page tap the + button.
From the Select discount type menu, tap Free shipping.
In the Method section, ensure Discount code is selected. It is the default option.
In the Code section, enter a name for the new discount code. To generate a random discount code, tap Generate code.
Optional: If you have subscriptions set up on your store, then under Purchase type you can select if the discount applies to One-time purchase, Subscription or Both.
Tap Countries and select the countries this discount applies to: all countries or specific countries.
- To limit the discount to specific countries, choose Specific countries and tap Add to open the country selector. Select the countries that you want to make the discount available to, then tap Save to save your changes.
Optional: If you want to exclude free shipping for shipping rates over a certain monetary value, then tap Shipping rates, and activate this feature. Enter the maximum shipping rate that you want to allow into the Amount field.
If you want to set a minimum requirement for the discount, then tap Minimum purchase requirement and select a requirement:
- Minimum purchase amount requires customers to spend a minimum amount to qualify for the discount. If the discount applies to a specific product or collection, then only these items contribute to the minimum purchase amount.
- Minimum quantity of items requires customers to order a minimum number of products to qualify for the discount. If the discount applies to a specific product or collection, then only these items contribute to the minimum quantity amount.
Tap Customer eligibility and select who this discount applies to: everyone, specific customer segments, or specific customers.
- Tap Add and select the customers or groups of customers that you want to apply the discount to. Tap Save to save your changes.
- Customer listings display the email used to register for your store. If no email was provided, then the listing displays the customer's phone number.
- To remove an individual customer or group of customers from eligibility for a discount, tap Edit and deselect the customer or group of customers.
Discount usage is unlimited by default. If you want to limit discount usage, then tap Maximum discount uses and activate the usage limit options that you want to apply to your discount:
- Limit number of times this discount can be used in total lets you set a total number of times that a discount can be used. For example, setting a limit of 200 allows the discount code to be used 200 times across your customer base. If you choose this setting, then customers can use the discount multiple times.
- Limit to one per customer tracks a customer's email address or phone number to limit the discount to one use per customer.
To let customers combine this discount code with other discount codes, tap Combines with, and then check the classes of discount codes that you want this discount to be eligible to combine with.
Tap Active dates to set the start date for the discount. If you want to set an end date for the discount, then tap Set end date and use the end date calendar to choose when the discount will end.
- If you don't choose an end date for your discount, then it doesn't expire. If you want the discount to be valid for only one day, then select the same calendar day for both the start date and the end date.
When you're finished, tap Save.

Your new discount displays in the Discounts view in the … menu in the Shopify app. To distribute this discount, you can send the code to your customers by email, or display it on your online store. Your customers need to enter the code during checkout to receive the discount.

Android

From the Shopify app, tap the … button, and then tap Discounts.
From the Discounts page tap the + button.
From the Select discount type menu, tap Free shipping.
In the Method section, ensure Discount code is selected. It is the default option.
In the Code section, enter a name for the new discount code. To generate a random discount code, tap Generate code.
Optional: If you have subscriptions set up on your store, then under Purchase type you can select if the discount applies to One-time purchase, Subscription or Both.
Tap Countries and select the countries this discount applies to: all countries or specific countries.
- To limit the discount to select countries, choose Selected countries from the drop-down menu. Tap + beside Countries to open the country selector. Select the countries that you want to make the discount available to, then tap the check mark ✔ to save your changes.
Optional: If you want to exclude free shipping for shipping rates over a certain monetary value, then tap Shipping rates and activate Exclude shipping rates over a certain amount. Enter the maximum shipping rate that you want to allow into the Amount field.
If you want to set a minimum requirement for the discount, then tap Minimum purchase requirement and select a requirement:
- Minimum purchase amount requires customers to spend a minimum amount to qualify for the discount. If the discount applies to a specific product or collection, then only these items contribute to the minimum purchase amount.
- Minimum quantity of items requires customers to order a minimum number of products to qualify for the discount. If the discount applies to a specific product or collection, then only these items contribute to the minimum quantity amount.
Tap Customer eligibility and select who this discount applies to: everyone, specific groups of customers, or specific customers.
- Tap + and select the customers or customer segments that you want to apply the discount to. Tap the check mark ✔ to save your changes.
- Customer listings display the email used to register for your store. If no email was provided, then the listing displays the customer's phone number.
- To remove an individual customer or group of customers from eligibility for a discount, tap the pencil icon and deselect the customer or group of customers.
Discount usage is unlimited by default. If you want to limit discount usage, then tap Maximum discount uses and activate the usage limit options that you want to apply to your discount:
- Limit number of times this discount can be used in total lets you set a total number of times that a discount can be used. For example, setting a limit of 200 allows the discount code to be used 200 times across your customer base. If you choose this setting, then customers can use the discount multiple times.
- Limit to one per customer tracks a customer's email address or phone number to limit the discount to one use per customer.
To let customers combine this discount code with other discount codes, tap Combines with, and then check the classes of discount codes that you want this discount to be eligible to combine with.
Tap Active dates to set the start date for the discount. If you want to set an end date for the discount, then tap Set end date and use the end date calendar to choose when the discount will end.
- If you don't choose an end date for your discount, then it doesn't expire. If you want the discount to be valid for only one day, then select the same calendar day for both the start date and the end date.
When you're finished, tap the check mark ✔.

Create an automatic free shipping discount