Connecting an IONOS domain to Shopify

If you purchased a domain from IONOS and want to use it on a Shopify store without moving the hosting to Shopify, then this guide will help you manually connect your IONOS domain to Shopify.

Step 1: Log in to your IONOS account

Open a new browser tab, and then log in to your IONOS account.
Go to Menu > Domains & SSL.
Select the domain that you want to connect to Shopify.
Click Actions > DNS.

Step 2: Update the A records

Locate the A record, and then click the pencil icon.
Enter the following A record to your DNS settings:
- Type: A
- Host name: @
- Points to: 23.227.38.65
- TTL: 1 hour
Click Save.

Step 3: Add the CNAME records

Click Add record, and then select CNAME from the list.
Enter the following CNAME record to your DNS settings:
- Type: CNAME
- Host name: www
- Points to: shops.myshopify.com
- TTL: 1 hour
Click Save.

Step 4: Connect your domain to Shopify

From your Shopify admin, go to Settings > Domains.
Click Connect existing domain.
Type the name of the domain that you want to connect, and then click Next.

Step 5: Verify connection

From your Shopify admin, go to Settings > Domains.
Click the domain that you connected in step 4.
Click Verify Connection. Your domain will start the verification process, which can take up to 48 hours.
After your domain is verified, it will be displayed as connected on the Domains page in your Shopify admin.

Troubleshooting

If the message 'This domain is already connected to another Shopify store is displayed', then you need to verify your domain ownership. Learn more about troubleshooting issues with domains connected to Shopify.