Contacting your third-party domain provider for assistance
Shopify Support can't log in to your third-party domain account for you, even if you give your explicit permission. If you need help with pointing your domain to your Shopify store, then contact your third-party domain provider’s support team. You might need to give them the following information:
- You want your A record to point to the Shopify IPv4 address
23.227.38.65. - You want your AAAA record to point to the Shopify IPv6 address
2620:0127:f00f:5::. - You want your CNAME record to point to
shops.myshopify.com.
On this page
Third-party DNS requirements
If you own a domain from one of the following providers, then click the link to get the specific requirements for connecting your domain.