Email hosting and forwarding

Email is an important tool for communicating with customers and sending notifications. You can increase trust in your business by providing one or more store email addresses where customers can send questions about products or orders.

Email forwarding is a service that allows you to direct an email sent to one email address to a different email address. If you buy a domain through Shopify, or transfer your domain to Shopify, then you can set up an unlimited number of forwarding email addresses for free.

Email hosting is a service that allows you to send and receive email messages using a custom email address. Shopify doesn't offer email hosting, but you can connect a third-party email hosting service to your custom domain.

The information in this section is for redirecting or hosting email. To learn how to change the default sender email address that's associated with your Shopify store, refer to Change your sender email address instead.

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