Placing and fulfilling AliExpress orders with Oberlo

After you receive an order that contains an AliExpress item, you need to purchase the item from the supplier. Oberlo helps automate this process by adding the customer's items and shipping information to your AliExpress checkout, but you must place the order to ensure that your customers receive the item.

Before you place or fulfill any AliExpress orders, make sure you meet the following requirements:

  • You are on a desktop or laptop computer.
  • You are using Google's Chrome browser. If you don't have the Chrome browser on your computer, then you can download Chrome at google.com/chrome.
  • The Oberlo Chrome extension is added on your Chrome browser.
  • You are signed into your AliExpress buyer's account on AliExpress. If you don't have an AliExpress buyer's account, you can sign up for one at AliExpress.
  • Your AliExpress cart is empty.

Place a single order

Steps:

  1. From your Oberlo dashboard, go to the Orders page, and then scroll to the order that you want to fulfill.
  2. Click Order Product next to the order that you want to fulfill:
    Highlighted
  3. When redirected to AliExpress, review and check the order's details.
  4. In the Shipping Details column, choose the shipping option:
    Highlighted
  5. Enter your payment details or select Other payment methods, then click Confirm & Pay.
  6. If you selected Other payment methods, then enter in the payment details, review the order, and then click Pay Now.

After you purchase the product from the supplier, the status changes from To Order to In Processing within Oberlo.

The supplier should then ship out the order within 2-7 days. Review the Mark orders as fulfilled section on how to mark the order as fulfilled after the supplier has shipped the items.

Place multiple orders

Steps:

  1. From your Oberlo dashboard, go to the Orders page.
  2. For each product that you want to fulfill, do the following steps:
    1. Click Order Product next to the order you want to fulfill:
      Highlighted
    2. When redirected to AliExpress, choose the shipping option in the Shipping Details column:
      Highlighted
    3. Select Other payment methods, then click Confirm & Pay.
    4. Click Cancel payment and return to AliExpress at the bottom of the page.
  3. When you are ready to place your orders, head into your AliExpress account and navigate to My Orders > All Orders > Awaiting payment and then click Pay for all orders:
    Highlighted

The supplier should then ship out the order within 2-7 days. Review the Mark orders as fulfilled section on how to mark the order as fulfilled after the supplier has shipped the items.

Mark orders as fulfilled

After your supplier has shipped out the products, you need to mark the orders as fulfilled. If you want to send your customers a shipping confirmation email automatically when you mark an order as fulfilled, then see Shipping Notifications. You can mark orders as fulfilled in the following ways:

Fulfill orders within Oberlo

  1. From your Oberlo dashboard, go to the Orders page.
  2. Next to each order that you want to fulfill, click Get Tracking Code:
    Highlighted

Fulfill orders within your AliExpress account

While in your AliExpress buyer's account, navigate to My Orders and use one of the following methods:

  • Mark a single order as fulfilled - Click Send details next to the order you want to fulfill:
    Highlighted
  • Mark all orders on the current page as fulfilled - Click Sync this page.
  • Mark all orders as fulfilled - Click Sync all orders.

Fulfill orders manually

You can manually fulfill any order containing AliExpress items that have been shipped out by the supplier by pasting the tracking code from the AliExpress order in your Oberlo order.

Steps:

  1. In your AliExpress buyer's account, head to your My Orders section.
  2. Find the order you want to mark as fulfilled and click Track Order.
  3. Copy the tracking number.
  4. Go to your Oberlo dashboard.
  5. Go to the Orders page and click Mark as Shipped next to the order you want to fulfill.
  6. Paste the tracking code in the text field and click Save.

Ready to start selling with Shopify?

Try it free