Understanding Shopify Balance transaction limits and fund transfers
With Shopify Balance, you can transfer funds, view your account transaction limits, and export transactions for your accounting software from your Shopify admin.
Your Shopify Balance account has daily spending limits for different transaction types. Daily spending limits are reset at midnight UTC. Daily limits are based on the authorization date, not the processing date. For example, if you authorize a transaction on Monday, but it's processed on Tuesday, then that transaction still counts toward Monday's daily limit.
Learn more about Shopify Balance, such as managing your account, multiple accounts, managing your card, and Shopify Balance rewards.
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Fees
Shopify doesn't charge any fees for using your Balance card, but ATM provider fees may apply. You can find more information about fees in your Terms of Service.
Shopify Balance spending limits
Each Shopify Balance card has its own spending limit. This applies to both physical and virtual cards. For example, if you have a limit of 5000 USD, then you can spend 5000 USD on your physical card and 5000 USD on your virtual card.
ATM withdrawal limits
Daily ATM withdrawal limits include any ATM provider fees that might be charged when you withdraw funds. For example, if your remaining daily ATM withdrawal limit is 200 USD and the ATM provider fees are 3 USD, then you can't withdraw more than 197 USD.
If there’s a problem with your ATM cash withdrawal, then contact the ATM provider.
View transaction limits
You can view the Balance card limits for purchases and ATM withdrawals. The daily limits aren't available credit, and apply only to the funds that you have in your account. If there’s a problem with your ATM cash withdrawal, then contact the ATM provider.
View transfer limits
You can view the Balance account limits for money transfers shared across all of your accounts.
Steps:
Considerations for transferring funds
Transfers are sent immediately, but they can take up to 6 business days to be delivered. You can view your remaining daily transfer limit on the Move money page. You can only transfer funds in USD.
Transfer funds between your Shopify Balance accounts
From your Shopify admin, click Finance.
Click Main.
Click Move money, and then click Transfer funds.
From the From drop-down, select the account you want to move the funds from.
From the To drop-down, select the account you want to move the funds to.
Type the amount you want to transfer.
Click Review details.
Learn more about adding multiple accounts to your Shopify Balance.
Transfer funds from a connected bank account
You can transfer funds from a bank account that you’ve connected through Shopify's integration with Plaid. Funds will take up to 6 business days to arrive in your Balance account. If you need to cancel a transfer, then you can do so only within the first 2 days after the transfer is authorized.
Failed transactions
If your bank account doesn’t have enough funds, then the transfer might fail, or your bank might charge a fee if your account becomes overdrawn. Failed transactions don't appear in your Balance account.
Bank unavailable on Plaid
If your bank isn’t available on Plaid, then you can log in to your bank account and transfer funds using your Balance account's routing and account numbers. Funds transferred using your Balance account's routing and account numbers might take up to 3 business days to be available in your Balance account.
Transfer funds to your Shopify Balance account
From your Shopify admin, click Finance.
Click Main.
Select the account that you want to add money to.
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Optional: To copy your Shopify Balance account details, do the following:
- Click Manage account, then click Show details.
- Click the clipboard icon.
Log in to your existing business or regular bank account where you’d like to draw the money from.
Go through your bank’s regular process to transfer money out of the bank using your Shopify Balance account details.
Transfer funds from your Shopify Balance account
For security reasons, you might receive a prompt to authenticate your account again.
Pay a bill
To Pay a bill through Shopify Balance, you need to have Shopify Bill Pay installed.
From your Shopify admin, click Finance.
Click Main.
Click Move money, and then click Pay a bill.
From the Make a payment section within Bill Pay, complete the required fields.