Managing your Shopify Balance cards

You can use the Shopify Balance card as a tool for managing your business expenses. You can view and manage your Shopify Balance card details by going to Finances > Balance and then clicking your virtual or physical card.

Number of virtual and physical Shopify Balance cards you can have

After you complete setting up your Shopify Balance account, your virtual card is automatically activated. There's a limit of one virtual card and one physical card per store. If you have multiple accounts configured for Balance, then you can only obtain a card for the main account.

Shopify Balance card fees

Shopify doesn't charge any fees for using your Balance card. However, ATM provider fees may apply. You can find more information about fees in your Terms of Service.

View card information

You can view your virtual or physical card information, such as the card number or cardholder details.

For security reasons, you might receive a prompt to authenticate your account again.

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Steps:

1. From your Shopify admin, go to Finances > Balance.

2. Select your main account.

3. In the Your Balance cards section, click the card that you want to view.

Link your Shopify Balance card to Apple Pay or Google Pay

You can add your virtual or physical Shopify Balance card to your Apple Pay or Google Pay wallet.

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Add your virtual or physical Shopify Balance card to Apple Pay or Google Pay using your Balance card numbers. To find your Balance card numbers, go to your Shopify Balance page, click on your main account, and then click on the card that you want to link. Refer to Apple Wallet or Google Pay for more details.

Update your cardholder details

You can update your Shopify Balance cardholder details, including your billing address and phone number, in your Shopify Balance account.

If you have a physical card as well as a virtual card, then any changes that you make apply to both cards.

Steps:

1. From your Shopify admin, go to Finances > Balance.

2. Select your main account.

3. Under Your Balance cards, click your virtual or physical card.

4. Click View cardholder details.

5. Click Edit to change your billing address or mobile phone number.

Note

Changing your Balance card billing address won’t update your registered business address. To update your registered business address, contact Shopify Support.

Set your Shopify Balance card as your primary payment method

You can use your Shopify Balance virtual or physical card to pay for your Shopify bill and purchases.

If you use your Shopify Balance virtual card, then you won’t have to enter any card details. Instead, select your Shopify Balance virtual card as your preferred payment method.

Steps:

1. From your Shopify admin, go to Finances > Billing.
2. Click the ... button beside the payment method that you want to change, and then click Replace.
3. Enter the required information.
4. Click Replace credit card.