Managing your Shopify Balance account transactions

With Shopify Balance, you can transfer funds, view your account transaction limits, and export transactions for your accounting software from your Shopify admin.

To learn more about your Shopify Balance account, refer to managing your account. To learn more about your Shopify Balance card, refer to managing your card. To learn more about the rewards program, refer to the Shopify Balance rewards.

Shopify Balance account transaction limits

Your Shopify Balance account has daily spending limits for different transaction types. Daily spending limits are reset at midnight UTC. Daily limits are based on the authorization date, not the processing date. For example, if you authorize a transaction on Monday, but it's processed on Tuesday, then that transaction still counts toward Monday's daily limit.

Daily ATM withdrawal limits include any ATM provider fees that might be charged when you withdraw funds. For example, if your remaining daily ATM withdrawal limit is 200 USD and the ATM provider fees are 3 USD, then you can't withdraw more than 197 USD.

Each Shopify Balance card has its own spending limit. This applies to both physical and virtual cards. For example, if you have a transaction limit of 5000 USD, then you can spend 1000 USD on your physical card and 5000 USD on your virtual card.

View transaction limits

You can view the Balance card limits for purchases and ATM withdrawals.

Steps:

  1. From your Shopify admin, go to Finances > Balance.

  2. Click Manage cards or Manage account.

  3. Under Card management, click the card that you want to view.

View transfer limits

You can view the Balance account limits for money transfers.

Steps:

  1. From your Shopify admin, go to Finances > Balance.

  2. Click Move money.

Your daily limit is displayed under Amount.

Transferring funds to or from your Shopify Balance account

Transfers are sent immediately, but they can take up to three business days to be delivered. You can see your remaining daily transfer limit on the Move money page. You can currently transfer funds only in USD.

Transferring funds to your Shopify Balance account

  1. From your Shopify admin, go to Finances > Balance.

  2. Click Move money.

  3. Optional: Under Add funds to Balance, click the clipboard icon to copy your Shopify Balance account details.

  4. Log in to your existing business or regular bank account where you’d like to draw the money from.

  5. Go through your bank’s regular process to transfer money out of the bank using your Shopify Balance account details.

Transferring funds from your Shopify Balance account

  1. From your Shopify admin, go to Finances > Balance.

  2. Click Move money.

  3. Under Transfer funds from Balance, enter the transfer details.

  4. Optional: Click Add an account to create a new recipient. You need to have the account number and routing number for the payee in order to transfer funds.

  5. Optional: Enter a description. The description will appear on the recipient's account.

  6. Click Next.

  7. Confirm that the details are accurate, and then click Transfer funds.

For security reasons, you might receive a prompt to authenticate your account again.

Exporting transactions

You can export your posted Shopify Balance account transactions into a CSV file to use with your accounting software. Pending transactions aren't exported.

Steps:

  1. From your Shopify admin, go to Finances > Balance.

  2. On the Account activity card, click Export.

  3. Select the date range to export.

  4. Click Export as CSV.

The following columns are in the CSV file when you export transactions:

Columns present in the exported transaction CSV file
Term Definition
transaction_date The date that the transaction was authorized. Due to the time required to process the transaction, this date may be different than when the transaction is completed.
posted_at The date that the transaction completed. Due to the time required to process the transaction, this date may be different than when you authorized the transaction. Pending transactions are not displayed.
description A brief description of the transaction.
amount The value of the transaction. Negative values represent money going out of your account. Positive values represent money coming into your account.

Ready to start selling with Shopify?

Try it free