Managing vendors

Vendors don't set up accounts with Shopify Bill Pay. Instead, you add the vendor's details to your own Shopify Bill Pay account, and can manage their preferences and details within their vendor profile.

A vendor can't have both domestic and international delivery methods on one vendor profile. You must instead set up two vendor accounts, one for domestic payments and one for international payments.

Create a vendor profile

When you pay a bill using Shopify Bill Pay, if the vendor doesn't already have a vendor profile in your Shopify Bill Pay account, then a vendor account is created automatically. You can also create vendor profiles manually before paying a bill.

If you connect your Shopify Bill Pay account with a QuickBooks Online account, then vendor profiles for the vendors with unpaid bills are automatically created when the accounts are synced.

Steps:

  1. From your Shopify admin, click Finances > Bill Pay.
  2. Click Vendors.
  3. Click Add vendor.
  4. Enter the vendor's details, and then click Save.
  5. Select a delivery method.
  6. Enter the details, and then click Save details.
  7. Optional: Add any additional delivery methods:
    1. Click Add delivery method.
    2. Select a delivery method.
    3. Enter the details, and then click Save details.

Edit a vendor's profile or delivery method

You can't delete a vendor's delivery method. If you have QuickBooks Online synced to your Shopify Bill Pay account, then any edits that you make to your vendors in Shopify Bill Pay are synced to your QuickBooks account.

Steps:

  1. From your Shopify admin, click Finances > Bill Pay.
  2. Click Manage vendors.
  3. Click the vendor.
  4. Next to the details or delivery method that you want to edit, click Edit.
  5. Edit the details, and then click Save details.

Delete a vendor

If a vendor has bill payments scheduled, then their profile can't be deleted. Delete any upcoming bill payments for the vendor before deleting their vendor profile.

Steps:

  1. From your Shopify admin, click Finances > Bill Pay.
  2. Click Vendors.
  3. Click the vendor.
  4. Click Delete vendor, and then click Delete vendor.
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