Fulfilling your own orders in bulk

You can fulfill your own orders in bulk from your Shopify admin. Bulk actions let you fulfill and manage multiple orders at once, such as marking orders as fulfilled or changing their fulfillment location.

Fulfillment bulk actions

You can use bulk actions to fulfill and manage orders in bulk.

Bulk actions might take longer to complete depending on the number of orders that you select. When you use a bulk action, an indicator panel displays its progress. If any orders fail to process, then the panel displays how many orders failed. Review these orders to resolve any issues.

If you select more than 250 orders for a bulk action, then some features might not be available, depending on the action.

Review the following table to learn more about the different fulfillment bulk actions.

Fulfillment bulk actions and their descriptions

Bulk action	Description
Mark as fulfilled	Marks your orders as fulfilled and changes the fulfillment status of orders to Fulfilled. Use this action when you're fulfilling your orders by yourself.
Mark as unfulfilled	Marks your orders as unfulfilled and changes the fulfillment status of orders to Unfulfilled. Use this action when you need to undo a fulfillment.
Request fulfillment	Requests fulfillment for orders and changes the fulfillment status of orders to In progress. This action sends a request to a fulfillment service that you're using to fulfill selected orders. Use this action for orders that you fulfill with a fulfillment service.
Cancel fulfillment requests	Sends an email to fulfillment services to cancel fulfillment requests that are in progress and changes the fulfillment status of orders to Unfulfilled. This action doesn't automatically stop a third-party service from fulfilling an order that's already in progress. If it's too late to cancel fulfillment by your fulfillment service, then this action fails.
Change fulfillment location	Changes the fulfillment location for any unfulfilled orders. You can't change the location of a fulfillment for local delivery and in-store pickup orders.

Mark orders as fulfilled in bulk

You can mark your orders as fulfilled using the Mark as fulfilled bulk action. After you mark your orders as fulfilled, you can add tracking numbers to your orders manually.

Note

The Mark as fulfilled bulk action applies only to orders that you fulfill yourself and not to orders that are fulfilled by a fulfillment service. If you select orders that are fulfilled by a service, then they're skipped. To fulfill these orders, use the Request fulfillment bulk action.

Steps:

Desktop

1. From your Shopify admin, go to Orders.

2. Optional: To filter orders that need to be fulfilled, click the Unfulfilled tab.

3. Select the orders that you want to mark as fulfilled using the checkboxes.

4. Click Mark as fulfilled.

5. Optional: Select the Send a notification to the customer checkbox to send your customers a shipping confirmation notification. If in-store pickup orders are selected, then they'll be marked as picked up, and a ready for pickup notification won't be sent.

6. Click Mark as fulfilled.

Shopify app

1. From the Shopify app, tap the icon

2. On the Orders page, in the Orders to fulfill section, tap More.

3. Tap ⋮, and then tap Select orders.

4. Select the orders that you want to mark as fulfilled using the checkboxes.

5. On the actions bar, tap ⋮ > Mark as fulfilled.

6. Optional: To send shipping confirmation notifications to your customers, select Send notification to customers.

7. Tap Mark as fulfilled.

Mark orders as unfulfilled in bulk

You can mark your orders as unfulfilled using the Mark as unfulfilled bulk action.

Steps:

1. From your Shopify admin, go to Orders.

2. Select the orders that you want to mark as unfulfilled using the checkboxes.

3. Click , and then click Mark as unfulfilled.

4. Click Mark as unfulfilled.

Request fulfillment for orders in bulk

You can request fulfillment for orders in bulk to send a request to fulfillment services to fulfill selected orders using the Request fulfillment bulk action. A fulfillment order can have only one fulfillment service attached to it. The Request fulfillment bulk action can affect orders set to be fulfilled by multiple fulfillment services, but the action can't change which fulfillment service is used for those orders.

Steps:

1. From your Shopify admin, go to Orders.

2. Select the orders that you want to request fulfillment for using the checkboxes.

3. Click , and then select Request fulfillment.

4. Optional: If you use multiple fulfillment services, then select the fulfillment service to send the fulfillment requests to. The default fulfillment service for each fulfillment receives the request.

5. Optional: To send shipping confirmation notifications to your customers, select Send a notification to the customer.

6. Click Request fulfillment.

Cancel fulfillment request for orders in bulk

You can cancel a fulfillment request for orders in bulk using the Cancel fulfillment request bulk action. A fulfillment order can have only one fulfillment service attached to it. The Cancel fulfillment request bulk action can affect orders set to be fulfilled by multiple fulfillment services, but the action can't change which fulfillment service is used for those orders.

Note

Canceling a fulfillment request in your Shopify admin doesn't automatically stop a third-party service from fulfilling an order that's already in progress. If it's too late to cancel fulfillment by your fulfillment service, then the Cancel fulfillment request fails for that order.

Steps:

1. From your Shopify admin, go to Orders.

2. Select the orders that you want to cancel a fulfillment request for using the checkboxes

3. Click ..., and then click Cancel fulfillment request.

4. If there are multiple fulfillment services, then select the services to send cancelation requests to. The default fulfillment service for each fulfillment receives the request.

5. Click Cancel requests.

Change fulfillment location

You can change a fulfillment location for orders in bulk using the Change fulfillment location bulk action. By default, if a location isn't selected for a present location's fulfillment group, then the location for that group isn't changed.

Steps:

1. From your Shopify admin, go to Orders.

2. Select the orders that you want to change the fulfillment location for using the checkboxes.

3. Click , and then select Change fulfillment location.

4. For each location associated with the selected orders, select a new location from the drop-down menu.

5. Click Change location.