Printing order documents using Order Printer app

Note

The legacy Order Printer app will be replaced with the new Shopify Order Printer app that offers the same features with improved performance. The legacy app will continue to be available to allow you time to migrate.

If you have customized templates, then you can import your existing templates to the new app. Review instructions on common template customizations. If you encounter any issues migrating your templates, then contact Shopify Support.

You can provide your feedback about the new app using the in-app banner or through Shopify Support.

You can use the Order Printer app to print invoices and packing slips for your orders from both the Shopify admin and the Shopify POS app. You can print up to 50 orders at a time with the Order Printer app. To print more orders, consider exporting orders to a CSV file.

Print with Order Printer from the Shopify admin

Steps:

Desktop

1. From your Shopify admin, click Orders.
2. Select the orders that you want to print documents for.
3. In the dialogue box that displays, click ... or More actions and then select Print with Order Printer from the drop-down menu.
4. In the Templates section on the right sidebar, select the documents that you want to print.
5. Click Print.

iPhone

1. On the Orders page, tap All orders.
2. Tap ⋯.
3. Tap Select orders.
4. Tap the checkbox next to each order that you want to print.
5. Tap More actions.
6. Tap Print with Order Printer.
7. Tap Print.

Android

1. On the Orders page, tap All orders.
2. Tap ⋮.
3. Tap Select orders.
4. Tap the checkbox next to each order that you want to print.
5. Tap More actions.
6. Tap Print with Order Printer.
7. Tap Print.

Print documents from your Shopify POS

You can print documents directly from your Shopify POS using the Order Printer app.

To print your documents using the Order Printer app on your Shopify POS, you need to add the Order Printer app tile to your smart grid.

Steps:

1. From the Shopify POS app, go to the Home screen
2. In the smart grid, tap Order Printer. If the Order Printer app isn't displayed in your smart grid, then you need to add an app tile to your smart grid.
3. Select the orders that you want to print documents for.
4. In the Documents section, select the documents that you want to print.
5. Tap Print documents.
6. Choose your printing preferences, such as paper size, layout, or orientation, and then tap Print.

Select a default Order Printer template

You can select a template that the Order Printer app prints by default.

Steps:

1. From your Shopify admin, click Apps.
2. Click Order Printer to open the app.
3. Click Manage templates.
4. Select which templates to Print by Default.

Print directly from an order in the admin

Steps:

1. Follow the steps to print with Order Printer from the Shopify admin.
2. In the Print window, click More settings.
3. Uncheck Headers and footers.
4. Click Save.

In general, you need to uncheck the option in the browser's print window for the headers and footers.

Save a document as a PDF file

Order Printer uses your browser's print function to print documents. You can use this function to save your documents as PDF files. Each browser and operating system handles saving to PDF differently:

• Google Chrome
• Mac OS X

Google Chrome

If you're using the Google Chrome browser, then you can save to a PDF directly from the print dialog. Under Destination, select Save as PDF.

Mac OS X

Mac OS X's print dialog lets you print to PDF from any browser. In the print dialog box, click PDF on the bottom left and then select Save as PDF....