Setting up locations

You can add, deactivate, reactive, and delete your locations. You can also view, filter, sort, and search your locations in Settings > Locations > All locations.

The maximum number of locations that you can have depends on your store's Shopify subscription plan.

Location quantity limit

The maximum number of locations that you can have depends on your store's Shopify subscription plan. Review the following list to learn more on how many locations you can have in your store:

  • Starter: 2 locations
  • Basic: 10 locations
  • Shopify: 10 locations
  • Advanced: 10 locations
  • Shopify Plus: 200 locations

Locations that you deactivate don't count toward your location limit. You can find your location limit and how many you used in the Locations settings page.

If you use apps that physically stock inventory for you, then they're treated as locations. Inventory apps include dropshipping apps, third-party logistics services, and custom fulfillment services. For example, an app can be a warehouse that fulfills orders on your behalf. Location apps are listed in the Locations settings in the App and custom fulfillment locations section. Although these apps are treated as locations, they don't count toward your location limit.

Some fulfillment apps allow multi-managed inventory, so that you can manage some of a product's inventory at store locations while some of its inventory is managed by the fulfillment app. If you manage a product's inventory by using a fulfillment app that doesn't allow multi-managed inventory, then you can't also stock the product in your store locations.

Add a location

You can add a location. Your inventory is made available for online purchases by default in each new location.

After you create a location, you can activate delivery methods for your location. Your location is added to the bottom of your fulfillment priority list.

Steps:

Desktop
  1. From your Shopify admin, go to Settings > Locations.

  2. In the All locations section, click Add location.

  3. In the Location details section, add your location name and address:

    1. In the Name section, click Add.
    2. Enter a location name, and then click Done.
    3. In the Address section, click Add.
    4. Enter a location address, and then click Save.
  4. Optional: If you don't want to make your inventory available for online purchases at this location, then deactivate the Inventory at this location is available to fulfill online orders option. This option is activated by default for each new location.

  5. Click Save.

iPhone
  1. From the Shopify app, tap the button, and then tap Settings.
  2. In the Store settings section, tap Locations.
  3. In the All locations section, tap Add location.
  4. In the Location details section, add your location name and address:
    1. In the Name section, tap Add.
    2. Enter a location name, and then tap Save.
    3. In the Address section, tap Add.
    4. Enter a location address, and then tap Save.
  5. Optional: If you don't want to make your inventory available for online purchases at this location, then deactivate the Inventory at this location is available to fulfill online orders option. This option is activated by default for each new location.
  6. Tap Save.
Android
  1. From the Shopify app, tap the button, and then tap Settings.
  2. In the Store settings section, tap Locations.
  3. In the All locations section, tap Add location.
  4. In the Location details section, add your location name and address:
    1. In the Name section, tap Add.
    2. Enter a location name, and then tap Save.
    3. In the Address section, tap Add.
    4. Enter a location address, and then tap Save.
  5. Optional: If you don't want to make your inventory available for online purchases at this location, then deactivate the Inventory at this location is available to fulfill online orders option. This option is activated by default for each new location.
  6. Tap Save.

Verify your location address

When you enter your location's address, it's automatically verified by Google. If your address can't be verified, then a suggested address is displayed. If you have a location with an unverified address, then this can prevent you from offering local delivery in your store or buying shipping labels in Shopify admin.

If your address can't be verified, then check whether a postal service or Google recommends a different address format, and update your address to the new format. If the postal service uses a different address format than Google, then you can submit a correction to Google directly.

Steps:

  1. Verify that the address is recognized by a postal service, such as Canada Post, DHL, or USPS.
  2. Search the address in Google Maps to view what it suggests is the correct address formatting.
  3. If the address formats in the previous steps don't match, then you can submit an address correction to Google.

Filtering and searching locations

All your locations display on the Locations page by default. You can search your locations using keywords, or filter locations by location status and by POS plan in your locations list. You can also sort locations by name in ascending or descending order.

Review the following table of available locations filters and their options.

Filter and their options in the locations list
FilterFilter option
Location status
  • Active
  • Inactive
  • POS plan
  • Pro
  • Lite
  • Deactivate a location

    If you no longer want to sell, fulfill, or stock inventory at a location, then you can deactivate a location. When you deactivate a location, it’s no longer displayed on filters and menus, you can no longer manage or transfer inventory in the location, and you can't use it as your default location. You always need to have at least one active location.

    Deactivated locations don’t count towards your locations limit.

    You can’t deactivate a location that's a private or third-party app. Instead, remove the app.

    You can’t deactivate the location that's currently set as your default location. You first need to change the default location to another location.

    Before you deactivate a location, you need to complete all orders and transfers that are assigned to it, and reassign them to another location. If you don’t, then you’ll be prompted to fulfill the orders and have the inventory quantities reassigned.

    If the location's on the POS Pro subscription plan, then you need to change the location to the POS Lite plan before you can deactivate it.

    Steps:

    Desktop
    1. From your Shopify admin, go to Settings > Locations.

    2. In the All locations section, click a location that you want to deactivate.

    3. Click Deactivate location.

    4. Optional: If your location has any inventory, orders, or transfers assigned, then select another location to move the inventory to.

    5. Click Deactivate location to confirm.

    iPhone
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap the location that you want to deactivate.
    4. Tap Deactivate location.
    5. Optional: If any inventory, orders, or transfers are assigned to this location, then select another location to move the inventory to.
    6. Tap Deactivate location to confirm.
    Android
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap the location that you want to deactivate.
    4. Tap Deactivate location.
    5. Optional: If any inventory, orders, or transfers are assigned to this location, then select another location to move the inventory to.
    6. Tap Deactivate location to confirm.

    Reactivate a location

    You can reactivate a location that you previously deactivated and continue fulfilling orders from this location.

    Steps:

    Desktop
    1. From your Shopify admin, go to Settings > Locations.

    2. In the All locations section, click a location that you want to reactivate.

    3. Click Activate location.

    iPhone
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap the location that you want to reactivate.
    4. Tap Activate location.
    Android
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap the location that you want to reactivate.
    4. Tap Activate location.

    Delete a location

    If you no longer want to sell from, fulfill from, or stock inventory at a location, then you can delete a location permanently. Historical data is saved for reporting purposes.

    Before you can delete a location, you need to deactivate it.

    Steps:

    Desktop
    1. From your Shopify admin, go to Settings > Locations.

    2. In the All locations section, click a location that you want to delete.

    3. Click Delete location, and then click Delete location to confirm.

    iPhone
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap a location that you want to delete.
    4. Tap Delete location, and then tap Delete location to confirm.
    Android
    1. From the Shopify app, tap the button, and then tap Settings.
    2. In the Store settings section, tap Locations.
    3. In the All locations section, tap a location that you want to delete.
    4. Tap Delete location, and then tap Delete location to confirm.
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