Updating email notifications for exchanges

If your store uses customized notification templates and you add exchange items to a return, then you might need to manually update your email notifications to ensure that your notifications work correctly.

You can update the following email notifications:

• Order invoice
• Order refund
• Return created
• Return request approved

Note

These changes require familiarity with the code that's used in Shopify's notification templates. If your templates are highly customized and you're not sure how to apply the necessary changes, then contact the developer that made the changes or click Revert to default to restore your template to its original state. When you revert to default, all your customizations are removed, but the default template ensures that you have the most current template version.

In this section

• Updating the order invoice email notification for exchanges

• Updating the order refund email notification for exchanges

• Updating the return created email notification for exchanges

• Updating the return approved email notification for exchanges