Monitoring transfers, orders, and inventory in the Fulfillment Network app
After you start using the Fulfillment Network app, you can monitor your transfers, orders, and inventory levels on the Fulfillment Network page.
Fulfillment Network notifications
If there are notifications for the Fulfillment Network app, then they're displayed at the top of the Fulfillment Network page in your Shopify admin. Refer to the following table for more information on notifications that you might receive:
| Notification | Description |
|---|---|
| Orders on hold | This notification displays when you have orders that are on hold. Clicking this notification opens the Orders page with the following filters applied:
|
| Transfers in progress | This notification displays when you send inventory to your 3PL. Clicking this notification opens the inbound inventory page with your 3PL. |
Fulfillment Network performance
After you start completing orders using the Fulfillment Network app, information on your orders is available on cards on the Fulfillment Network page in your Shopify admin. This information is displayed for only one 3PL at a time. If you use more than one 3PL, then you can click the 3PL's name to select a different service from a drop-down menu.
You can set a timespan to display information on your fulfillments with your 3PL for, as well as set a range of time to compare the results to. On any card, you can click the View report icon to access the relevant report in your store's Reports page. Refer to the following table for more information on the cards displayed on the Fulfillment Network page:
| Card | Description |
|---|---|
| Orders fulfilled | Indicates the total amount of orders that were fulfilled by your 3PL. |
| Order to delivery time | Indicates the elapsed time between when orders were placed and when the orders were delivered. This includes any set fulfillment delays that you might have. |
| Fulfillment time | Indicates the elapsed time between when orders were placed and when the orders were fulfilled. This includes any set fulfillment delays that you might have. |
| In transit time | Indicates the amount of time that orders took to be delivered. |