Monitoring transfers, orders, and inventory in the Fulfillment Network app

After you start using the Fulfillment Network app, you can monitor your transfers, orders, and inventory levels on the Fulfillment Network page.

Fulfillment Network notifications

If there are notifications for the Fulfillment Network app, then they're displayed at the top of the Fulfillment Network page. Refer to the following table for more information on notifications that you might receive:

Notifications in the Fulfillment Network page
NotificationDescription
Orders on holdThis notification displays when you have orders that are on hold. Clicking this notification opens the Orders page with the following filters applied:
  • Location is SFN - Flexport.
  • Fulfillment status is On hold.
Products low in stockThis notification displays when the inventory for a product is less than the amount that you sold in the past 30 days. Clicking this notification opens the Inventory page for your products with the following filters applied:
  • Location is SFN - Flexport.
  • Available amount is set to Available quantity is less than X, where X is the amount that you sold in the past 30 days.
  • Incoming quantity is set to Incoming quantity is less than X, where X is the amount that you sold in the past 30 days.
Transfers in progressThis notification displays when you send inventory to Flexport. Clicking this notification opens Flexport's Inbounds page.

Fulfillment Network performance

After you start completing orders using the Fulfillment Network app, information on your orders is available on cards on the Fulfillment Network page. You can set a timespan to display information for, as well as a range of time to compare the results to. On any card, you can click the View report icon to access the relevant report in your store's Reports page. Refer to the following table for more information on the cards displayed on the Fulfillment Network page:

Information on the Fulfillment Network page
CardDescription
Orders fulfilled by FlexportIndicates the total amount of orders that were fulfilled by using Flexport.
Order to delivery timeIndicates the elapsed time between when orders were placed and when the orders were delivered. This includes any set fulfillment delays that you might have.
Fulfillment timeIndicates the elapsed time between when orders were placed and when the orders were fulfilled. This includes any set fulfillment delays that you might have.
In transit timeIndicates the amount of time that orders took to be delivered.
Average shippingIndicates the average time and customer fee for each shipping option that you offer.
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