Getting support for the Fulfillment Network app
If you need help with the Fulfillment Network, then where you can go to get support depends on the issue that you're encountering.
On this page
Get support for the Fulfillment Network app from Shopify
Contact Shopify Support if any of the following are true:
- You're experiencing issues with the Fulfillment Network app in the Shopify admin.
- You need assistance with syncing your inventory and orders.
- You've contacted your 3PL and they've directed you to Shopify for support.
Get support for Flexport
If your issue is related to shipping and fulfillment of your inventory with Flexport, then refer to Flexport's support guides. If you can't resolve your issue with the provided guides, then log in to your Flexport account, and then click Talk to Support.
Get support for Shipfusion
If your issue is related to shipping and fulfillment of your inventory with Shipfusion, then refer to Shipfusion’s Knowledge Hub. If you can't resolve your issue with the provided guides, then log in to your Shipfusion account and do one of the following to connect to Shipfusion support:
- Click Create a ticket.
- Select Live chat.
Get support for ShipMonk
If your issue is related to shipping and fulfillment of your inventory with Shipmonk, then refer to ShipMonk’s Support Center. If you can't resolve your issue with the provided guides, then log into your ShipMonk account and do one of the following to connect to ShipMonk support:
- Click Create a case.
- Click Submit a form.
Get support for ShipBob
If your issue is related to the shipping and fulfillment of your inventory with ShipBob, then refer to ShipBob’s support guides. If you can’t resolve your issue with the provided guides, then log in to your ShipBob account and do one of the following to connect to ShipBob support:
- Click Create a case.
- Select Chat with us.