Buying DDP shipping labels with Shopify Shipping

Delivered Duty Paid (DDP) labels are shipping labels that include international duties and import tax. When you use DDP labels to ship your products to international customers, you're taking responsibility for any additional charges that might be applied by the customs authority in your customer's country or region.

Buying DDP labels with Shopify Shipping

Shopify Shipping supports DDP (Delivered Duty Paid) labels only for specific carriers. If you collect duties and import taxes at checkout, then you can purchase DDP labels through Shopify Shipping for the following carriers:

Early access

Carriers for DDP labels with Shopify Shipping are in early access, and are available only to certain stores.

• DHL Express
• DHL eCommerce

If you use any other carrier with Shopify Shipping, then you can't purchase a label through Shopify Shipping for orders where duties have been collected. You need to purchase the label externally or refund the order.

Requirements for purchasing DDP shipping labels with Shopify Shipping

Before purchasing DDP labels through Shopify Shipping, ensure that you've completed the tasks in the following checklist:

Activated Collecting the collection of international duties and import tax.

Added Harmonized System (HS) codes and Country of Origin (COO) to your products.

Prepared to create commercial invoices for your shipments.

Updated your shipping policy and notifications.

Set your preferred carriers to carriers and services that support DDP labels.

Optional: Decided whether to include duties and import tax in your product prices and at checkout.

After you set up the collection of duties and import tax, you can buy and print labels in your Shopify admin.

Costs for purchasing DDP shipping labels with Shopify Shipping

Caution

Charges for duties and import taxes are estimates based on the available information at the time that the customer places an order. Inaccurate product information, such as a missing country or region of origin or an incorrect Harmonized System (HS) code, might result in additional duties being charged.

The billing and cost adjustments for DDP labels are charged the same way as any other label that's purchased through Shopify Shipping, and are displayed in the Bills section of your Billing page. If adjustments are made to the label as a result of the cost of duties and import tax at customs, then the adjustment is displayed as Duties adjustment.