Requirements and considerations for using Managed Markets

Before you upgrade and set up Managed Markets, you need to review the following requirements and considerations. Managed Markets doesn't support some countries or regions, and currencies.

Requirements for using Managed Markets

Your business needs to meet the following requirements to use Managed Markets:

Your business needs to be based in the continental United States, exclusive of territories including Puerto Rico and Guam.
You need to use Shopify Payments.
You need at least one fulfillment location that is based in the United States.
Your products need to meet the prohibited or restricted items requirements.
Your products need to meet the Managed Markets shipping requirements.

Considerations for using Managed Markets

Before you upgrade and start using Managed Markets, review the following considerations:

Managed Markets doesn't support redirects at checkout.
Managed Markets doesn't support subscriptions. Subscriptions work only for domestic orders.
Managed Markets supports Shop Pay, but doesn't support other accelerated checkouts.
Managed Markets and the Global-e app can't be used at the same time.
B2B orders aren't supported by Managed Markets. You need to act as your own merchant of record for B2B orders.
Free orders, that have $0 USD value, aren't supported by Managed Markets. You need to act as your own merchant of record for free orders.
Managed Markets orders require your customer's phone number. A phone number is collected at checkout for Managed Markets orders.
Managed Markets doesn't work in some customers' countries. For more information, refer to Incompatible countries.
Managed Markets requires prepaid duties on orders that are sent to Australia, New Zealand, Norway, Singapore, the United Kingdom, and any country that's a part of the European Union. For other regions, you can turn on or off duties collection per region, but when turned off Managed Markets can't guarantee duties collection.
Managed Markets isn't compatible with Shopify Collabs.
Managed Markets orders can't be edited after a shipping label is printed, or if the order has been partially or fully fulfilled. Certain aspects of Managed Markets orders can't be changed.
Managed Markets is compatible with bundles created with Shopify Bundles, where multiple SKUs are combined to create a single product. Managed Markets isn't compatible with manual bundles that are created as a single product and added together as a single line item. Accurate customs forms can't be generated for manual bundles.

Compatible countries and regions with Managed Markets

Review the following list of compatible countries and regions where Managed Markets can sell and ship products to:

Albania
Algeria
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bolivia (Plurinational State of)
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Chad
Chile
China
Colombia
Comoros
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia
Eswatini
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lesotho
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Malta
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Nigeria
Niue
North Macedonia
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Réunion
Romania
Rwanda
Saint Barthélemy
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
South Africa
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Taiwan, Province of China
Tanzania, United Republic of
Thailand
The Gambia
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
Uruguay
Uzbekistan
Vanuatu
Viet Nam
Virgin Islands (British)
Zambia

Compatible currencies with Managed Markets

Review the following list of supported currencies with Managed Markets:

Requirements and considerations for using Managed Markets

On this page

Requirements for using Managed Markets

Considerations for using Managed Markets

Compatible countries and regions with Managed Markets

Compatible currencies with Managed Markets