Requirements and considerations for using Managed Markets

Before you upgrade and set up Managed Markets, you need to review the following requirements and considerations. Managed Markets doesn't support some countries or regions, and currencies.

Requirements for using Managed Markets

Your business needs to meet the following requirements to use Managed Markets:

Considerations for using Managed Markets

Before you upgrade and start using Managed Markets, review the following considerations:

  • Managed Markets doesn't support redirects at checkout.
  • Managed Markets doesn't support subscriptions. Subscriptions work only for domestic orders.
  • Managed Markets supports Shop Pay, but doesn't support other accelerated checkouts.
  • Managed Markets and the Global-e app can't be used at the same time.
  • B2B orders aren't supported by Managed Markets. You need to act as your own merchant of record for B2B orders.
  • Free orders, that have $0 USD value, aren't supported by Managed Markets. You need to act as your own merchant of record for free orders.
  • Managed Markets orders require your customer's phone number. A phone number is collected at checkout for Managed Markets orders.
  • Managed Markets doesn't work in some customers' countries. For more information, refer to Incompatible countries.
  • Managed Markets requires prepaid duties on orders that are sent to Australia, New Zealand, Norway, Singapore, the United Kingdom, and any country that's a part of the European Union. For other regions, you can turn on or off duties collection per region, but when turned off Managed Markets can't guarantee duties collection.
  • Managed Markets isn't compatible with Shopify Collabs.
  • Managed Markets orders can't be edited after a shipping label is printed, or if the order has been partially or fully fulfilled. Certain aspects of Managed Markets orders can't be changed.
  • Managed Markets is compatible with bundles created with Shopify Bundles, where multiple SKUs are combined to create a single product. Managed Markets isn't compatible with manual bundles that are created as a single product and added together as a single line item. Accurate customs forms can't be generated for manual bundles.

Compatible countries and regions with Managed Markets

Review the following list of compatible countries and regions where Managed Markets can sell and ship products to:

  • Albania
  • Algeria
  • Andorra
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bolivia (Plurinational State of)
  • Bonaire, Sint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cabo Verde
  • Cambodia
  • Cameroon
  • Canada
  • Cayman Islands
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Croatia
  • Curaçao
  • Cyprus
  • Czechia
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Estonia
  • Eswatini
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, Republic of
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lesotho
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova, Republic of
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Nigeria
  • Niue
  • North Macedonia
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Réunion
  • Romania
  • Rwanda
  • Saint Barthélemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin (French part)
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • Spain
  • Sri Lanka
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan, Province of China
  • Tanzania, United Republic of
  • Thailand
  • The Gambia
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • United Arab Emirates
  • United Kingdom of Great Britain and Northern Ireland
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Viet Nam
  • Virgin Islands (British)
  • Zambia

Compatible currencies with Managed Markets

Review the following list of supported currencies with Managed Markets:

  • AED
  • AFN
  • ALL
  • AMD
  • ANG
  • AOA
  • ARS
  • AUD
  • AWG
  • AZN
  • BAM
  • BBD
  • BDT
  • BGN
  • BHD
  • BIF
  • BMD
  • BND
  • BOB
  • BRL
  • BSD
  • BTN
  • BWP
  • BYN
  • BYR
  • BZD
  • CAD
  • CDF
  • CHF
  • CLP
  • COP
  • CRC
  • CUC
  • CUP
  • CVE
  • CZK
  • DKK
  • DJF
  • DOP
  • DZD
  • EGP
  • ERN
  • ETB
  • EUR
  • FJD
  • FKP
  • GBP
  • GEL
  • GHS
  • GIP
  • GMD
  • GNF
  • GTQ
  • GYD
  • HKD
  • HNL
  • HRK
  • HUF
  • IDR
  • ILS
  • INR
  • IQD
  • IRR
  • ISK
  • JMD
  • JOD
  • JPY
  • KES
  • KGS
  • KHR
  • KMF
  • KPW
  • KRW
  • KWD
  • KYD
  • KZT
  • LAK
  • LBP
  • LKR
  • LRD
  • LSL
  • LTL
  • LVL
  • LYD
  • MAD
  • MDL
  • MGA
  • MKD
  • MMK
  • MNT
  • MOP
  • MRO
  • MUR
  • MWK
  • MXN
  • MYR
  • MZN
  • NAD
  • NGN
  • NIO
  • NOK
  • NPR
  • NZD
  • OMR
  • PAB
  • PEN
  • PGK
  • PHP
  • PKR
  • PLN
  • PYG
  • QAR
  • RON
  • RSD
  • RUB
  • RWF
  • SAR
  • SBD
  • SCR
  • SDG
  • SEK
  • SGD
  • SHP
  • SLL
  • SOS
  • SSP
  • STD
  • SZL
  • THB
  • TJS
  • TMT
  • TOP
  • TTD
  • TWD
  • TZS
  • UAH
  • UGX
  • USD
  • UYU
  • UZS
  • VEF
  • VND
  • VUV
  • WST
  • XAF
  • XCD
  • XOF
  • XPF
  • YER
  • ZAR
  • ZMW
  • ZWL
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