Fees and costs
When you sell in local currencies you're charged the regular Shopify Payments processing fee and a currency conversion fee.
You can find the fee values in your Terms of Service.
You can view a breakdown of how each product price is calculated for each market.
Shopify Payments fee
When you capture the payment for an order, you're charged a Shopify Payments fee (in your payout currency) which covers the cost of processing the payment. The fee amount depends on the type of credit card that is used (for example, the amount for a Visa card fee can sometimes be different from the amount for an American Express card fee) and the location where the credit card is registered:
- Payment processing fees (Domestic) - The cost to process credit cards that are issued in the same country or region as your store.
- Payment processing fees (Cross border) - The cost to process credit cards that are issued in a country or region that is different from the one that is associated with your store.
Third-party transaction fee
Third-party transaction fees cover the cost for Shopify to provide a secure checkout platform and integrate with external payment providers. Transaction fees vary depending on the Shopify plan that you choose, and are charged in the following circumstances:
- When you use a third-party payment provider to accept customer payments.
- When an order includes store credit or gift cards as a payment method, on Shopify stores created on or after May 12, 2025. For example, if your store uses Shopify Payments and a customer pays for an order using both a credit card and $10 CAD of store credit, then you're charged third-party transaction fees only on the $10 CAD of store credit.
When you use Shopify Payments, you aren't charged third-party transaction fees for orders that are processed using the following payment methods:
- Shopify Payments
- Shop Pay
- Shop Pay Installments
- Paypal Express Checkout
- Manual payment methods such as cash, cash on delivery (COD), and bank transfers.
Stores on the Shopify Plus plan that use Shopify Payments as their primary gateway have their transaction fees waived for all other payment methods used, including store credit and gift cards.
Conversion rate and fee
When you accept payment in a currency that is different from your payout currency, then a currency conversion occurs. The amount that you receive in your customer's local currency (also referred to as the presentment currency) is converted to your payout currency, and you're charged a currency conversion fee:
- Currency conversion rate - The market rate at which one currency is exchanged for another. The conversion rate isn't a fee (it's a mid-market rate, without any markup). For example, a conversion rate of USD/EUR
0.8788means that $1 USD is exchanged for €0.87 EUR. - Currency conversion fee - The fee that Shopify charges (in your payout currency) to convert currencies when you capture a payment. Currency conversion fees and credit card fees are not returned to you when you issue a refund, but you're not charged additional conversion fees when you issue a refund or when you receive a chargeback.
The conversion fee amount is based on your store's primary country:
| United States | All other Shopify Payments regions | |
|---|---|---|
| Currency conversion fee | 1.5% | 2% |
After the currency conversion fee has been calculated, it's included in your customer's price to help offset your costs.
The currency conversion rate and fee for each order are included in the order's Timeline by clicking the [payout amount] will be added to your [date] payout message. Your payout itself displays in your store's payout currency.
International transaction fee
International transaction fees (or foreign transaction fees) might be charged to your international customers by their bank or credit card issuer, even when their credit card is charged in their local currency. For example, if your business is based in the United States and a customer in Canada places an order, then their bank might still apply an international transaction fee even if their credit card was charged in CAD.
These fees vary and are set and collected by your customer's bank or credit card issuer—they aren't controlled by Shopify in any way. International customers can reach out to their bank or credit card issuer to learn more about these fees.