Guidelines and restrictions for selling in local currencies

The following list of limitations and exclusions apply when selling in local currencies:

  • Selling in local currencies is only supported by Adyen or Shopify Payments, which includes Shop Pay, Apple Pay, Google Pay, and PayPal in addition to the other Shopify Payments methods. Orders that are placed using other third-party payment providers are processed in your store's default currency.
  • Some market pricing customizations, such as setting product prices and percentage price adjustments for each market, are available to all subscription plans and don't require Adyen or Shopify Payments. However, showing prices in local currencies and setting manual exchange rates do require that you use Shopify Payments.
  • Selling in local currencies is supported in your online store and in a headless environment using the Storefront API. Shopify POS supports your store currency only. You can't sell in local currencies in any other channels.
  • If you set payment terms to defer payment on a draft order that's in a currency other than your default store currency, then you can only collect payment by credit card or by marking the order as paid.
  • Editing orders placed in international currencies is only available to some stores. If you're not eligible to edit orders placed in other currencies, then you can refund the order, and then create a draft order and email an invoice in your customer's local currency.
  • Some banks and credit card issuers might charge your international customers extra international transaction fees, even when their credit card is charged in their local currency. These fees are set and collected by your customer's bank, and aren't controlled by Shopify in any way.
  • You can view your reports only in your store currency.
  • Some currency conversion apps in the Shopify App Store aren't compatible with selling in local currencies with Shopify Payments. Some apps can cause prices to be displayed in a customers chosen currency, but at checkout the currency reverts back to the store's default currency. You should activate automatic redirection or use the Geolocation app by Shopify to help customers browse your store in their local prices.
  • Most third-party primary methods aren't supported. However, you can use the Bogus testing gateway to simulate international pricing orders.
Can’t find the answers you’re looking for? We’re here to help.