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Display important information in your email notifications

You can edit your order confirmation emails to include links to PDFs of important information such as your terms of service and refund policy.

Steps:

  1. From your Shopify admin, go to Settings > Notifications.
  2. Click Order confirmation.
  3. Near the bottom of the email body, locate the footer text. In the default notification, the footer text is If you have any questions, reply to this email or contact us at <a href="mailto:">.
  4. Either before or after the footer text, paste the following code:

     {{ shop.terms_of_service | attach_as_pdf: "Terms of Service" }}
     {{ shop.refund_policy | attach_as_pdf: "Refund Policy" }}
  5. Click Save.

  6. Click Preview to check the placement of the links..

To learn more about customizing your email templates, see Customize specific email templates.

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