Cash on Delivery in Italy

Cash on Delivery (COD) remains a significant payment method for Italian customers, accounting for 1 in 10 e-commerce transactions in Italy. With COD, customers pay in cash upon delivery, which is preferred due to Italy's cultural inclination towards cash transactions, providing a sense of security and financial control.

For Italian e-commerce businesses, COD offers several advantages:

  • Enhanced Customer Trust: Customers can inspect the product before making payment, which reduces fraud risks.
  • Broader Customer Base: COD accommodates those who prefer cash transactions, a prevalent choice in Italy.

You can create COD (Cash on Delivery) as a payment method by following these instructions: Create a Custom Manual Payment Method.

Additionally, there are many apps in our App Store related to COD that can help you create a more personalized experience: Cash/Collect on Delivery (COD) Apps - Shopify App Store.

Can’t find the answers you’re looking for? We’re here to help.