Migrating from WooCommerce to Shopify

When you migrate your store from WooCommerce to Shopify, you can import your existing product and customer data to Shopify. Before you import your data to Shopify, you need to export your data from WooCommerce.

Export your store data from WooCommerce

Before you import your existing store data, you need to export your data from your WooCommerce store. When your export is completed, you will have an XML file saved on your computer that you can use to import your data to Shopify.


  1. From your WooCommerce admin, click Tools > Export.

  2. Select All content.

  3. Click Download Export File.

Import your store data to Shopify

After you export your store data from WooCommerce, you need to import your data to Shopify.


  1. From the Import store app in Shopify, go to Select your platform > Import from WooCommerce.

  2. Click Add file.

  3. Select your WooCommerce XML file that you downloaded.

  4. Click Import.

  5. Review your import.

Delete a store data import

If you’re unsatisfied with a data import, then you can delete it. For example, if your data import contains many failed items, then it might be helpful to remove that import and try again. You can delete only your latest import, and need to wait for the data to delete completely before you start another import.


  1. On the Import complete page, click Delete import.

Delete Import button on the Import complete page

  1. On the Delete import dialog, click Delete import.

After all your imported files are deleted, click Start new import to start another import.

Review and update your imported data

If your data import was successful, then you should see your product and customer data in your Shopify admin. If some of your products or customers did not import, then you can add them manually. You can add a product or add a customer manually after your data import.

Import was successful with changes

When your import is finished, the import summary page shows you the details of your import. If some of your products or customers were imported with changes, then you see specific error messages in the Products to review section of the import summary. You can edit your products and customers manually by clicking View items next to these messages.

Products imported successfully but are not published

If your product visibility was set to hidden in WooCommerce, then your product is not available for purchase on your store. You can make your products available by making them available to a sales channel.

Imported products no longer have their dimensions

If your customers need the dimensions of your product, then add the dimensions directly to the product description.

Some products or customers failed to import

If some of your products or customers did not import, then you can add a product or add a customer manually.

Any customers with the same email address or phone number is skipped during an import. Only the most recent customer entry with the duplicated data is imported.

Bundled products failed to import

If any of your products are bundled on WooCommerce, then you need to add these products to Shopify manually. You need to use an app to bundle products. You can install a product bundle app from the Shopify App Store.

Digital products imported successfully but are not published

If your product is a digital download, then your product is not published on your store. You need to use an app to sell digital products. You can install the Digital Downloads app to make your products available on your store.

Product variants failed to import

If your product has variants, and one of the variants is missing an option, then the product is not imported. You need to add this product to Shopify manually. For example, if you are selling T-shirts with the options of size and color and one of your variants includes an option for size but not color, then your product is not imported.

Tags applied to imported records

The Import Store app applies tags to imported records. Tags make it easier to find the things you've imported, review them for errors, or make adjustments.

Tags automatically applied to each imported record are in the following format: import_<date>_<import_id>. Tags for any import errors can vary depending on your platform or error type; for example, missing-image or duplicate-variants.

You can keep these tags on your imported records, but this might create problems if you use tags as a method of organization for your store. For example, these tags could be visible to your customers on your online store. To avoid this, you can remove them once you've checked your imported records for errors.

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