Sales channels

Also in this section

• Facebook and Instagram by Meta
• Google
• Shop
• Linkpop
• Buy Button
• Wholesale
• Discounts

You can use Shopify to sell your products on different online sales channels. Sales channels represent the different platforms where you sell your products. By connecting each sales channel to Shopify, you can keep track of your products, orders, and customers in one place.

After you add a sales channel, it will be listed under Sales Channels in Shopify.

Note

You can also sell in person using the Shopify POS app, a credit card reader, and other retail hardware.

Available online sales channels

Shopify supports several online sales channels:

List of available online sales channels and their details

Name	Description
Online Store	Sell through your online store and checkout. Your Shopify subscription plan includes a Shopify-hosted domain at a myshopify.com address. If you prefer, you can set up your own domain.
Shop	Use the Shop channel to engage with customers and manage your brand presence on the Shop app.
Facebook	Post and sell your products directly from the Shop tab on your store's Facebook page.
Buy Button	Sell from your own website or blog (including WordPress and Squarespace) by embedding buy buttons that connect with your Shopify checkout.
Instagram	Sell your products on Instagram by tagging them when they appear in your Instagram posts.
Shopify Inbox	Use Shopify Inbox to have conversations with your customers, and connect to other messaging platforms to centralize your customer chats.
Wholesale channel	Sell your products wholesale to other businesses in a separate, password-protected storefront. The wholesale channel is available to Shopify Plus plans only. Learn more about selling your products wholesale.
Handshake	List your business and wholesale products on the Handshake wholesale marketplace for retailers to browse. Learn more about selling on Handshake.

Note

More online sales channels are available for Shopify from third-party developers. Find them in the Shopify App Store. If you need help using a sales channel developed by a third party, then the best place to start is by contacting the app developer's customer support.

Channel eligibility

You might need to change your store's settings before you can add a sales channel because of specific eligibility requirements.

If your store isn't eligible for a sales channel, then the channel appears as Unavailable in your Shopify admin. Click You can't add this channel to see why your store isn't eligible.

Make sure that you review the terms of use for new sales channels before you start using them. Some sales channels require or prohibit certain information in your product listings, and some require you to ship your customers' orders within a specific number of days.

Add an online sales channel to your Shopify admin

Steps:

Desktop

1. From your Shopify admin, click the Settings> Apps and sales channels.
2. On the Apps and sales channels page, click Visit the Shopify App Store
3. Search for the sales channel that you want to add.
4. Click Add channel.

iPhone

1. From the Shopify app, tap Store.
2. In the Sales Channel section, tap Add channel.
3. On the Add sales channel screen, tap the sales channel that you want to add.
4. Tap Add channel.

Android

1. From the Shopify app, tap Store.
2. In the Sales Channel section, tap the + button.
3. On the Add sales channel screen, tap the sales channel that you want to add.
4. Tap Add channel.

Note

When you add a sales channel in Shopify, all of your existing products are automatically available to the channel. If you don't want a product to sell on a particular channel, then you need to remove the channel from the product's availability. To learn more about product availability, see Make products available on your sales channels.

Remove an online sales channel from your Shopify admin

Steps:

Desktop

1. From your Shopify admin, click Settings, and then click Apps and sales channels.
2. Click Remove beside the name of the sales channel that you want to remove.
3. If you want to give a reason for removing the channel, then enter it in the field.
4. Click to confirm.

iPhone

1. From the Shopify app, tap Store, and then tap Settings.
2. Tap Sales channels.
3. Tap the trash can symbol beside the sales channel that you want to remove.
4. Tap to confirm.

Android

1. From the Shopify app, tap Store, and then tap Settings.
2. Tap Sales channels.
3. Tap the trash can symbol beside the sales channel that you want to remove.
4. Tap to confirm.

View sales channel dashboards in your Shopify Home

Each sales channel has a dashboard where you can see a detailed summary of the channel's recent sales and traffic. You can see how a particular sales channel is performing by selecting it from the drop-down menu on your Shopify Home.