Setting up Facebook Messenger

After you’ve confirmed your store’s eligibility for the Messenger channel, you can add it to Shopify.

Add the Messenger sales channel


  1. After you've reviewed the terms of service, click Connect account and follow the prompts to give Shopify permission to view your public profile, manage your Pages, and send messages from Pages you manage.

  2. In the Facebook page section, select the Facebook page that you want to connect to the Messenger channel, and then click Connect page.

Remove the Messenger sales channel

When you remove the Messenger channel, the widget that customers see on your checkout page will also be removed. Customers will stop receiving updates from you.


  1. Click the trash icon beside Messenger.

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