Facebook Shop requirements
This page was printed on Apr 18, 2021. For the current version, visit https://help.shopify.com/en/manual/online-sales-channels/facebook/facebook-shop/requirements.
To be eligible to list products on Facebook using the Facebook Shop feature in the Facebook channel, you need to meet a few requirements:
- Your store needs to be located in a country or region where the Facebook Shop feature is available.
- You need a Facebook Page for your business. The Facebook Page needs to use the Shopping template.
- Your Sender email address, set in the General settings of your Shopify admin, needs to be a valid email address.
Facebook Page settings
The following requirements need to be met on Facebook before you can connect your Facebook Page:
- Your Facebook account needs to have an admin role on the Page.
- The Facebook page needs to be published.
- You can be an admin on multiple Facebook pages, and access them all using a single Facebook Business Manager. However, every Facebook business page can only be owned by a single Facebook Business Manager. You need to be the admin of both the Facebook Business Manager that owns a specific Facebook page and the Facebook page itself to connect it with the Facebook channel in Shopify.
Learn how to create a Facebook Page for your business at the Facebook help center.