Manage sales channels
You can manage your store's sales channels in your Shopify admin. After you add a sales channel to your store, it's listed under Sales Channels in your admin.
On this page
Channel eligibility
You might need to change your store's settings before you can add a sales channel because of specific eligibility requirements.
If your store isn't eligible for a sales channel, then the channel displays as Unavailable in your Shopify admin. Click You can't add this channel to learn why your store isn't eligible.
Ensure that you review the terms of use for new sales channels before you start using them. For example, some sales channels require or prohibit certain information in your product listings, and some require you to ship your customers' orders within a specific number of days.
Add an online sales channel to your Shopify admin
Steps:
Desktop
From your Shopify admin, go to Settings > Apps and sales channels.
On the Apps and sales channels page, click Visit the Shopify App Store.
Search for the sales channel that you want to add.
Click Add channel.
iPhone
- From the Shopify app, tap the … button.
- In the Sales Channel section, tap the + button.
- On the Add sales channel screen, tap the sales channel that you want to add.
- Tap Add channel.
Android
- From the Shopify app, tap the … button.
- In the Sales Channel section, tap the + button.
- On the Add sales channel screen, tap the sales channel that you want to add.
- Tap Add channel.
Remove an online sales channel from your Shopify admin
Steps:
Desktop
From your Shopify admin, go to Settings > Apps and sales channels.
Click Remove beside the name of the sales channel that you want to remove.
If you want to give a reason for removing the channel, then enter it in the field.
Click to confirm.
iPhone
- From the Shopify app, tap the … button, and then tap Settings.
- Tap Sales channels.
- Tap the trash can symbol beside the sales channel that you want to remove.
- Tap to confirm.
Android
- From the Shopify app, tap the … button, and then tap Settings.
- Tap Sales channels.
- Tap the trash can symbol beside the sales channel that you want to remove.
- Tap to confirm.
View sales channel dashboards in your Shopify Home
Each sales channel has a dashboard where you can view a detailed summary of the channel's recent sales and traffic. You can view how a particular sales channel is performing by selecting it from the drop-down menu on your Shopify Home.