Manage sales channels

You can manage your store's sales channels in your Shopify admin. After you add a sales channel to your store, it's listed under Sales Channels in your admin.

Channel eligibility

You might need to change your store's settings before you can add a sales channel because of specific eligibility requirements.

If your store isn't eligible for a sales channel, then the channel displays as Unavailable in your Shopify admin. Click You can't add this channel to learn why your store isn't eligible.

Ensure that you review the terms of use for new sales channels before you start using them. For example, some sales channels require or prohibit certain information in your product listings, and some require you to ship your customers' orders within a specific number of days.

Add an online sales channel to your Shopify admin

Steps:

Desktop

1. From your Shopify admin, click Settings > Apps and sales channels.
2. On the Apps and sales channels page, click Visit the Shopify App Store.
3. Search for the sales channel that you want to add.
4. Click Add channel.

Note

When you add a sales channel in Shopify, all of your existing products are automatically available to the channel. If you don't want a product to sell on a particular channel, then you need to remove the channel from the product's availability. To learn more about product availability, see Make products available on your sales channels.

Remove an online sales channel from your Shopify admin

Steps:

Desktop

1. From your Shopify admin, click Settings > Apps and sales channels.
2. Click Remove beside the name of the sales channel that you want to remove.
3. If you want to give a reason for removing the channel, then enter it in the field.
4. Click to confirm.

View sales channel dashboards in your Shopify Home

Each sales channel has a dashboard where you can view a detailed summary of the channel's recent sales and traffic. You can see how a particular sales channel is performing by selecting it from the drop-down menu on your Shopify Home.