Requirements for displaying your store in Shop

To have your store displayed in Shop, there are certain requirements that your store must meet. These requirements ensure a consistent experience for merchants and customers. It's important to review and fulfill the following main criteria:

Compliance with Terms of Service and Acceptable Use Policy - Your store complies with Shopify's Terms of Service and Acceptable Use Policy.
Active Shopify Starter plan or higher - Your store is on an active Shopify Starter plan or higher. Learn more about checking or upgrading your current plan.
Activation of Shopify Payments - Your store has Shopify Payments activated. Learn more about Shopify Payments requirements.
Activation of Shop Pay - Your store has Shop Pay activated.
Chargeback rate - Your store has had a chargeback rate of less than 1% in the last six months.
Installation of Shop channel - Your store has the Shop channel installed.
Product eligibility - At least one of your products meets Shop's product eligibility requirements. If you sell a combination of prohibited products and approved products, then only approved products display in Shop. Learn more about product eligibility troubleshooting.
Online Store sales channel - Your store has the Online Store sales channel, and the store isn't password protected. Learn more about removing your store password.
App compatibility - You're not using any password control or age verification apps such as Advanced Registration, B2B Login Access Management, Login to View Price, and MagicPass Wholesale.
- The Locksmith password control app is an exception, and is compatible with Shop. If you lock certain products with Locksmith, then your store still displays on Shop, and your locked products remain hidden on your Shop Store.

If you make changes to your store to meet the eligibility requirements to sell on Shop, then it can take up to 48 hours for the changes to come into effect and for the approval status to update.