Requirements and considerations for using the Shopify Collective sales channel

Before you start using the Shopify Collective sales channel, review the following requirements and considerations.

Requirements for using the Shopify Collective sales channel

To use the Shopify Collective sales channel in your Shopify admin, your store must meet the following requirements:

Compliance with Terms of Service and Acceptable Use Policy: Your store needs to comply with Collective's Terms of Service, and Shopify's Terms of Service and Acceptable Use Policy.
Active Shopify plan: Your store must be on an active Starter plan or higher.
Store location and store currency:
- Your business must be based in the United States, and your store currency needs to be USD.
- Stores based in Canada can use the Shopify Collective sales channel when they've been directly invited by an existing retailer that already uses Shopify Collective, and that's also based in Canada and whose store currency is CAD.
Activation of Shopify Payments: Your store must have Shopify Payments activated. Learn more about eligibility for Shopify Payments.

Before you start using the Shopify Collective sales channel, review the following considerations:

You can't use the Pause and Build plan with the Shopify Collective sales chanel.
Shopify Collective sales channel doesn't support digital products and gift card products.
Duties, taxes, and tariffs aren't passed from retailers to suppliers with Shopify Collective.
If your business is based in Canada and you work with a retailer based in Canada, then you need to determine how you and your retailer collect taxes. Generally, your retailer collects taxes from customers, and you collect taxes from your retailer.
- To collect taxes from retailers based in Canada, you can create a separate price list for retailers based in Canada and set your price adjustment to account taxes.
- To charge your retailers correct tax rates, and file and remit your taxes correctly, you need to consult with your local tax authorities or a tax professional.

The Shopify Collective sales channel can't be used with the following features and apps:

Managed Markets
Pickup in store
Metafields. Metafields aren't synced from your store to retailer's store, but retailers can use metafields on their store.
Product bundles. Bundles aren't synced from your store to retailer's store, but retailers can use bundles on their store.
Subscriptions
Combined listings

The Shopify Collective channel is compatible with most apps and features including the following: