Enable order notes on your cart page

This page was printed on Jan 27, 2021. For the current version, visit https://help.shopify.com/en/manual/online-store/os/using-themes/change-the-layout/get-more-information-with-order-notes?nbsp=&utm_campaign=Guru+ASK&utm_medium=forum&utm_source=social.

You can use order notes to collect special instructions from customers about how to prepare and deliver an order. Most free Shopify themes let you enable an order notes text box on your cart page. The Simple theme does not support order notes.

Enable order notes

You can find the cart settings for your theme in either the Theme settings, or in a customizable section on your Cart page. Follow the steps below, or refer to the theme's documentation for more information about how to find this setting in your theme.

Steps

  1. From your Shopify admin, go to Online Store > Themes.
  2. Find the theme that you want to edit, and then click Customize.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Edit.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  4. Find the theme that you want to edit, and then tap Customize.
  5. Tap Edit.

  1. First, look for the order notes setting in your Theme settings.

    1. Click Theme settings.
    2. Click Cart.
    3. Look for Enable order notes or Enable cart notes.

  2. If your theme doesn't have an order notes setting in Theme settings, then look for the setting in the Cart or Cart settings section on your Cart page.

    1. Select Cart.
    2. Click the Cart or Cart settings section. Not all themes have a customizable section on this page.
    3. Look for Enable order notes or Enable cart notes.

  3. Check Enable order notes or Enable cart notes.

  4. Click Save.

Edit your order notes label

You can edit the label that appears above or alongside the order notes box. By default, the label says “Add a note to your order”:

Order notes label

  1. From your Shopify admin, go to Online Store > Themes.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.
  1. From the Shopify app, tap Store.
  2. In the Sales channels section, tap Online Store.
  3. Tap Manage themes.

  1. Find the theme that you want to edit, and then click Actions > Edit languages.

  2. In the Filter translations box, type Add a note to show the order notes translation:

    Order notes translation

  3. Enter a new order notes label.

  4. Click Save.

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