Activate order notes on your cart page

Caution

Vintage themes aren't available in the Theme Store. Vintage themes don't have the features included in Shopify's Online Store 2.0 themes, and Shopify free vintage themes don't receive updates except security fixes.

Note

If you use a free theme from Shopify, then you can contact Shopify Support for help with this tutorial. It requires 15 minutes of design time. Learn more about the Shopify Design Policy.

Note

This customization is for vintage Shopify themes, and doesn't apply to Online Store 2.0 themes.

• Find out your theme's architecture version
• Explore Online Store 2.0 theme customizations

You can use order notes to collect special instructions from customers about how to prepare and deliver an order. Most free Shopify themes let you activate an order notes text box on your cart page.

Tip

Cart attributes are different from order notes and line item properties. Order notes, which are available in every free Shopify theme, let you capture special instructions on how to prepare and deliver an order. Line item properties are used to record customization information about specific products in an order. Line item properties are specified directly on the product page.

Order notes are referred to as cart notes in some themes.

Activate order notes

You can find the cart settings for your theme in either the Theme settings, or in a customizable section on your Cart page. Follow the steps below, or refer to the theme's documentation for more information about how to find this setting in your theme.

If your theme doesn't have an order notes setting in Theme settings, then look for the setting in the Cart or Cart settings section on your Cart page.

Activate order notes in your theme settings

Desktop

1. From your Shopify admin, go to Online Store > Themes.
2. Find the theme that you want to edit, and then click Customize.
3. Click Theme settings.
4. Click Cart.
5. Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
6. Check Enable order notes or Enable cart notes.
7. Click Save.

iPhone

1. From the Shopify app, tap the … button.
2. In the Sales channels section, tap Online Store.
3. Tap Manage all themes.
4. Find the theme that you want to edit, and then tap Customize.
5. Tap Edit.
6. Tap Theme settings.
7. Tap Cart.
8. Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
9. Check Enable order notes or Enable cart notes.
10. Tap Save.

Android

1. From the Shopify app, tap the … button.
2. In the Sales channels section, tap Online Store.
3. Tap Manage all themes.
4. Find the theme that you want to edit, and then tap Customize.
5. Tap Edit.
6. Tap Theme settings.
7. Tap Cart.
8. Look for Enable order notes or Enable cart notes. If you can't find either of these options, then check your Cart page.
9. Check Enable order notes or Enable cart notes.
10. Tap Save.

Turn on order notes on your cart page

Desktop

1. From your Shopify admin, go to Online Store > Themes.
2. Find the theme that you want to edit, and then click Customize.
3. Select Cart.
4. Click the Cart or Cart settings section. Not all themes have a customizable section on this page.
5. Look for Enable order notes or Enable cart notes.
6. Check Enable order notes or Enable cart notes.
7. Click Save.

iPhone

1. From the Shopify app, tap the … button.
2. In the Sales channels section, tap Online Store.
3. Tap Manage themes.
4. Find the theme that you want to edit, and then tap Customize.
5. Tap Templates.
6. Select Cart.
7. Tap the Cart or Cart settings section. Not all themes have a customizable section on this page.
8. Look for Enable order notes or Enable cart notes.
9. Check Enable order notes or Enable cart notes.
10. Tap Save.

Android

1. From the Shopify app, tap the … button.
2. In the Sales channels section, tap Online Store.
3. Tap Manage themes.
4. Find the theme that you want to edit, and then tap Customize.
5. Tap Templates.
6. Select Cart.
7. Tap the Cart or Cart settings section. Not all themes have a customizable section on this page.
8. Look for Enable order notes or Enable cart notes.
9. Check Enable order notes or Enable cart notes.
10. Tap Save.

Edit your order notes label

You can edit the label that appears above or alongside the order notes box. By default, the label says “Order special instructions”:

1. From your Shopify admin, go to Online Store > Themes.

2. Find the theme that you want to edit, and then click ... > Edit default theme content.

3. In the Filter items search box, type Order special instructions to show the order notes translation:

   

4. Enter a new order notes label.

5. Click Save.