This page was printed on May 28, 2023. For the current version, visit https://help.shopify.com/en/manual/orders/notifications.
Your store comes with email templates that you can customize with your logo and brand accent color. You can choose to have email notifications sent to you, your staff, or your customers, depending on the setting for your order notifications.
Your store includes SMS notifications for order confirmation messages when your business address is in one of the following countries:
- New Zealand
- United Kingdom
- United States
Learn more about SMS notifications.
You can view and update your store's notification settings from the Notifications settings page in your Shopify admin.
Your store’s customer email notifications are supported by all major email clients, including:
- Apple Mail 8,9
- Outlook 2007 and later
- iOS Mail for iPad and iPhone
- Gmail on Android
- AOL Mail
- Gmail (web app)
- Office 365
- Yahoo! Mail