Your store comes with email templates that you can customize with your logo and brand accent color. You can choose to have email notifications sent to you, your staff, or your customers, depending on the setting for your order notifications.

Your store also includes SMS notifications for order confirmation and shipping updates. To learn more about how to enable and configure these updates, see SMS notifications.

You can view and update your store's notification settings from the Notifications settings page in your Shopify admin.

Your store’s customer email notifications are supported by all major email clients, including:

  • Apple Mail 8,9
  • Outlook 2007 and later
  • Thunderbird
  • iOS Mail for iPad and iPhone
  • Gmail on Android
  • AOL Mail
  • Gmail (web app)
  • Office 365
  • Yahoo! Mail

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