Create an organization from a single store

Stores that aren't on the Shopify Plus plan can group two stores to create an organization. When you create an organization, you can manage user roles and billing for all stores within the organization.

If you have additional eligible stores, then you can group them in an existing organization.

Eligibility requirements

All stores must meet the following requirements for creating an organization:

  • An organization must have at least two stores.
  • You must be the store owner for all stores that you want to group.
  • All stores within an organization must have the same billing currency. For example, you can create an organization with two stores that have USD billing currency. Any stores that have CAD billing currency won't be eligible to add to your organization.
  • You can't create an organization from stores that have INR billing currency.
  • After the billing currency for the organization has been set, it can't be changed.

Considerations

Review the following considerations for moving your store to a new owner or new organization:

User permission considerations

  • When grouping a store in your organization to a new owner or another organization you own, users keep their store-level permissions, but their organization-level permissions are removed. You or the new store owner might need to review staff permissions after you complete a grouping.
  • After you create a new organization, users who were assigned user management or billing might have their permissions removed because these are now organization-level permissions. Review user permissions to ensure they're assigned the correct roles after you've created your new organization.

Billing and Finance permissions considerations

  • After you group a store in an organization, the following Finance permissions are moved to the organization-level Billing permissions, and are removed from all users except for the Organization owner:
    • View billing and receive billing emails
    • Edit billing payment methods and pay invoices
  • The organization-level Billing apply to all stores in an organization. Because this is sensitive information, Billing permissions are only available to the Organization owner, and to any staff with the Organization administrator role.
  • You can assign the following store-level Finance permissions to user roles in your organization:
    • Manage plan
    • Manage app billing
    • View Shopify Payments payouts
    • Manage other payment settings
    • View Balance account activity
    • View all Shopify Credit account activity

Additional considerations

  • Only the organization owner can create an organization and group stores in an organization.
  • If you transfer a store to a new owner or remove a store from the organization, and it's the only store in your organization, then the organization is deleted.
  • You can't group stores from an organization on a plan other than the Shopify Plus plan into an organzation on the Shopify Plus plan.

Create a new organization

You can create a new organization with multiple stores by grouping the stores in a new organization.

Steps:

  1. From your Shopify admin, go to Settings > General.

  2. In the Organizations and store transfers section, click Manage.

  3. In the Group or transfer store dialog, click Group store in an organization, and then click Continue.

  4. In the Group store in an organization section, choose one of the following options:

    • To group the store into an eligible organization, select the organization that you want to add or transfer a store to.
    • To group the store into a new organization, click Create organization, and then give your organization a new name.
  5. Click Continue.

  6. Review the organization details, and then click Confirm.

After you create an organization, you can add or remove stores from your organization, or group additional stores. Learn more about managing stores in your organization.

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