Descriptions of user roles for organizations
There are two types of predefined roles available by default in your Shopify admin. You can assign users either of the following types of predefined user roles:
- System roles are predefined roles and can't be edited.
- Custom roles are predefined roles that you can edit to suit your business needs.
You can also create new roles with the permissions that you need.
On this page
Role categories
There are two different categories for user roles for organizations. Each category represents a unique business context and permissions specific to that context. User roles can't contain a mixture of organization-level permissions and store-level permissions. However, you can assign both Store and Organization type roles to the same user.
| Role category | Description | Permissions |
|---|---|---|
| Organization role | Roles and permissions in this category grant access to organization-level features across all stores in the organization. System roles in this category have the highest permissions in the organization. | organization-level permissions |
| Store role | Roles and their permissions in this category grant access to features and resources to an individual store. System roles in this category are limited to the store context. | store-level permissions |
System roles
System roles are predefined roles that can't be edited. There are two types of system roles: owner system roles and administrator system roles. System roles are designed and maintained by Shopify, and aren't customizable.
The following two types of system roles are available for your organization:
- Organization owner and Store owner roles.
- Administrator roles, which you can assign to users to manage high-level permissions for your organization.
Organization and store owners
The Organization owner and Store owner roles are specialized system roles that are required for each organization and store. These roles have the highest level of permissions and have complete access to all features within an organization or store.
Review the following considerations for store and organization owners:
- Each organization has one organization owner only, and each store in the organization has one store owner only.
- Each organization must have an owner, and each store in your organization must also have a store owner.
- The same user can be both an organization and store owner.
- Store owner and organization owner roles can't be assigned to users. You can change ownership of the organization or the store to a user. Learn more about changing ownership of organizations and stores in your organization.
Administrator system roles
Administrator roles are high-trust roles that grant store or organization permissions for all features and resources in your organization or store except for ownership transfer and billing-related permissions. You can assign the following administrator roles to users in your organization:
You can assign administrator system roles to multiple users in your organization in addition to any custom store or organization roles.
Organization administrator role
The Organization administrator role is a high-trust role that grants permissions for all features and resources in your organization or store, except for ownership transfer and billing-related permissions. including user management. Users with the Organization administrator role have full access to all resources in all stores in your organization.
The Organization administrator role has the following permission limitations:
- This role can't perform ownership changes.
- This role can be assigned only by the organization owner and users with the Organization administrator role.
- This role can't view or access the Billing section of your organization settings.
- Permission restrictions, such as the Restrict permissions to assigned company locations store permission, don't apply to this role.
Store user administrator role
The Store user administrator role is a system role to grant user management permissions for the specific stores within your organization that you assign. Users with this role can manage all users in their assigned stores.
The Store user administrator role has the following permission limitations:
- This role doesn't grant access to organization-level user management:
- Create or edit user roles.
- Delete users from an organization.
- Assign organization-level user roles, such as the Organization administrator.
- Create, edit, delete, assign, or remove users from groups.
- Suspend users.
- This role can't view, create, edit, or delete non-user resources, such as products or orders.
Predefined user roles
Your organization might have some predefined user roles available that you can further customize.
The following table describes the different predefined custom roles that you can assign to your users or customize further. Learn more about customizing roles.
| Role name | Role category | Pre-selected permissions |
|---|---|---|
| Online store editor | Store role |
The Online store editor role grants a user the following store-level permissions:
|
| Customer support | Store role |
The Customer support role grants a user the following store-level permissions:
|
| Merchandiser | Store role | The Merchandiser role grants a user the following store-level permissions: |
| Marketer | Store role | The Marketer role grants a user the following store-level permissions: |