PayPal multiple currencies

When you sell in multiple currencies through Shopify Payments, you can accept payments in various currencies using PayPal. This feature allows customers to pay for their orders using their preferred currency, with both PayPal and Shopify checkouts displaying the transaction in the customer's selected currency. Refunds are also processed in the customer's currency.

For a complete list of currencies accepted by PayPal, refer to multi-currency support list.

Understanding multi-currency order procesng

By default, for each multi-currency order paid through PayPal, you need to review and accept the payment manually before marking the order as paid and ready to ship. Payment receipts from PayPal provide detailed information on exchange rates and associated fees.

If you decide to decline an order, then the customer can't checkout and they receive an error stating that you don't accept their currency. In your PayPal settings, you can select accept all orders automatically to avoid having to review each order manually.

Automatic decline of multi-currency orders

If your PayPal settings are configured to automatically decline all multi-currency orders, then customers attempting to make purchases in unsupported currencies will receive an error message. However, you aren't be notified of these failed transactions.

Configuring multi-currency settings in PayPal

In your PayPal settings, you can choose from the following options to customize how multi-currency orders are handled:

  • Accept all orders automatically
  • Review and accept or decline each order manually
  • Decline all multi-currency orders

For more information about changing your settings in PayPal, refer to how to accept foreign payments with your PayPal Business account.s

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