Getting paid for orders placed using Shop Pay Installments

After you've captured the payment for an order placed using Shop Pay Installments, you'll receive full payment for your order within 1 to 3 business days, excluding the fee incurred for using Shop Pay Installments. Affirm is responsible for collecting payments from your customers, and you aren't at risk if your customers stop making payments.

You get paid by Affirm and your payouts are sent to the same bank account that you use for Shopify Payments. Custom payout schedules don't affect Shop Pay Installments payouts.

If a payout is made over the weekend or on a holiday, then a pending state might appear on your bank statement until the next business day.

Learn more about receiving payments through Shopify Payouts.

View Shop Pay Installments transactions in your payouts

1. From your Shopify admin, go to Settings.
2. Click Payments.
3. In the Shopify Payments section, click View payouts.
4. Click Transactions.
5. Click More filters.
6. Select Payment method, then select Shop Pay Installments.
7. Click Done.

Processing rates and fees for Shop Pay Installments

You aren't charged any extra fees for activating and offering Shop Pay Installments to your customers, except the standard processing fees. When using Shop Pay Installments, the payment processing rates are higher than the standard Shopify Payments rates because the standard Shopify Payments rates are included. These rates are applied to each transaction processed through Shop Pay Installments.

You can access information about the specific rates and fees applicable to Shop Pay and Shop Pay Installments.

Steps

1. From your Shopify admin, go to Settings > Payments.
2. In the Shopify Payments section, click Manage.
3. Click View payment rates to find the rates that apply to different payment methods, including Shop Pay Installments.

Deactivate Shop Pay Installments

If you no longer want to offer Shop Pay Installments to your customers, then you can deactivate the payment method.

1. From your Shopify admin, go to Settings > Payments.
2. In the Shopify Payments section, click Manage.
3. In the Shop section, turn off Shop Pay Installments, and then click Save.