Deactivating Shop Pay

To deactivate Shop Pay on your Shopify store, follow the steps based on your device. After you deactivate Shop Pay, your customers won't have the option to use Shop Pay as a checkout method. To reactivate Shop Pay in the future, you can follow the steps to activate Shop Pay.

Remember, Shop Pay provides a seamless and convenient checkout experience for your customers. Before deactivating Shop Pay, consider the impact of deactivating it on your store's conversion rates and customer satisfaction.

Steps:

Desktop

1. From your Shopify admin, go to Settings > Payments.

2. In the Shopify Payments section, click Manage.

3. Click Manage payment methods.

4. In the Shop section, deactivate the Shop Pay option.

5. On the Deactivate Shop Pay dialog, click Deactivate.

iPhone

1. From the Shopify app, tap the ☰ button, and then tap Settings.
2. In the Store settings section, tap Payments.
3. In the Shopify Payments section, click Manage.
4. Tap ⋮, and then select Manage payment methods.
5. In the Shop section, deactivate the Shop Pay option.
6. On the Deactivate Shop Pay dialog, click Deactivate.

Android

1. From the Shopify app, tap the ☰ button, and then tap Settings.
2. In the Store settings section, tap Payments.
3. In the Shopify Payments section, click Manage.
4. Tap ⋮, and then select Manage payment methods.
5. In the Shop section, deactivate the Shop Pay option.
6. On the Deactivate Shop Pay dialog, click Deactivate.