Shopify Payments processing and conversion fees

When you sell in multiple currencies you're charged the regular Shopify Payments processing fee and a currency conversion fee.

You can find the fee values in your Terms of Service.

Shopify Payments fee

When you capture the payment for an order, you're charged a Shopify Payments fee to cover the cost of processing the payment. This fee depends on the type of credit card that is used (for example, the fee for a VISA card can sometimes be different from the fee for an American Express card) and the location where the credit card is registered:

  • Payment processing fees (Domestic) - The cost to process credit cards that are issued in the same country as your store.

  • Payment processing fees (Cross border) - The cost to process credit cards that are issued in a country that is different from your store's country.

Third-party transaction fee

Third-party transaction fees are charges that apply to each transaction when you use a third-party payment provider to take customer payments. The transaction fees cover the cost for Shopify to integrate with external payment providers, and vary depending on the plan that you choose.

When you use Shopify Payments, you aren't charged third-party transaction fees for orders that are processed through Shopify Payments, Shop Pay, Shop Pay Installments, and Paypal Express, and you aren't charged transaction fees on manual payment methods such as cash, cash on delivery (COD), and bank transfers.

Shopify Plus merchants who use Shopify Payments pay no transaction fees except for merchants in Austria, Belgium, and Sweden.

Conversion rate and fee

When you accept payment in a currency that is different from your payout currency, then a currency conversion occurs. The amount that you receive in your customer's local currency (also referred to as the presentment currency) is converted to your payout currency, and you're charged a currency conversion fee:

  • Currency conversion rate - The market rate at which one currency is exchanged for another. The conversion rate is not a fee (it's a mid-market rate, without any markup). For example, a conversion rate of USD/EUR 0.8788 means that $1 USD is exchanged for €0.87 EUR.

  • Currency conversion fee - The fee that Shopify charges to convert currencies when you capture a payment. Currency conversion fees and credit card fees aren't returned to you when you issue a refund, but you're not charged additional conversion fees when you issue a refund or when you receive a chargeback. The conversion fee is based on your store's primary country:

    • 1.5% in the US
    • 2% in all other countries and regions with Shopify Payments

The currency conversion rate and fee appear on your payout details. After the currency conversion fee has been calculated, it's included in your customer's price. If you set the currency exchange rate manually, then the conversion fees aren't included in your customer's price by default, and you must pay the conversion fees. You can set the manual currency exchange rate higher so that the customer absorbs the cost of the conversion fee instead of you.

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