Selling with multiple entities

You can sell from multiple entities in a single store both online and using Shopify POS with Shopify Payments. This lets you streamline your business operations, expand internationally, and manage payouts and orders in the same store.

This guide outlines the key benefits, eligibility, compatibility requirements when selling online and in-person with multiple entities, and how to set up Shopify Payments on multiple entities.

Regional availability of selling from multiple entities with Shopify Payments

To sell from multiple entities with Shopify Payments, your entities must be located in certain regions. Review the following table to learn more about the regions where your business entities must be located.

This table displays the regions where your business entity must be located to be able to sell from multiple entities with Shopify Payments.
Australia	Austria	Belgium
Bulgaria	Canada	Croatia
Cyprus	Denmark	Estonia
France	Germany	Gibraltar
Greece	Hong Kong	Hungary
Ireland	Italy	Japan
Latvia	Liechtenstein	Lithuania
Luxembourg	Malta	Mexico
Netherlands	New Zealand	Norway
Poland	Portugal	Romania
Singapore	Slovenia	Spain
Sweden	Switzerland	United Kingdom
United States

Key benefits when selling from multiple entities with Shopify Payments

Review the following benefits when selling from multiple entities with Shopify Payments:

Simplified operations: Operate online and retail entities around the world from a single store, with streamlined reporting.
Customer location: Automatically detect and identify customer locations to provide a consistent shopping experience both online and in-store.
Domestic card processing: Process transactions in an entity's domestic currency from a single store, avoiding international and foreign exchange fees.
Multiple domestic payout currencies: You can receive payouts to a domestic bank account for each of your entities, in the entity's domestic currency.

Requirements when selling from multiple entities with Shopify Payments

Before setting up Shopify Payments for multiple entities, review the following requirements:

Selling with multiple entities is only available with Shopify Payments.
You can only set up one entity for each Shopify Payments region you have a business in.
If you want to opt-in to selling from multiple entities with Shopify Payments, then you must use the New Markets feature. If you're using New Markets, then you start selling from multiple entities by setting up your business entities.

Considerations when selling from multiple entities with Shopify Payments

Before setting up Shopify Payments for multiple entities, review the following considerations:

Your main Shopify account is considered your primary entity, and other Shopify accounts that you add are considered your secondary entities. Certain features such as adding a third-party payment method are available only for the primary entity. Learn more about managing business entities.
If a primary entity is using a third-party payment processor, then you can't add Shopify Payments to your secondary entity. To add Shopify Payments to a secondary entity, you must deactivate the third-party payment provider. Learn more about activating Shopify Payments.
You can offer subscription orders when you're selling from multiple entities with Shopify Payments, but all subscription payments are processed through your primary entity. International card fees and foreign exchange (FX) fees might apply depending on where your customer and your primary business entity are located. Learn more about currency conversion fees with Shopify Payments.
Additional third-party payment methods are only displayed on checkouts and for markets associated with the primary entity, with the exception of PayPal.
If your business entity is based in Belgium, Finland, Hong Kong SAR, or Czechia, then you can't sell from multiple entities using Shopify Payments.
Merchants that are using managed markets can't sell from multiple entities with Shopify Payments.
Merchants that are using automated tax filing can't sell from multiple entities with Shopify Payments. If you want to sell from multiple entities with Shopify Payments, then you must use Avalara AvaTax or Shopify Tax for your tax filing.

Add a Shopify Payments account to a business entity

If you have multiple business entities set up in your Shopify admin, then you can connect your existing business entities to Shopify Payments. You can also change the market that your business entity and the connected Shopify Payments account are associated with. You can choose which Shopify Payments account and customer transaction are processed in depending on their location.

Steps

From your Shopify admin, go to Settings > Payments.
In the Shopify Payments section, click Add Shopify Payments account.
Select the business entity that you want to connect to your Shopify Payments account, and then click Continue.
In the Complete account setup section, click Submit details.
In the Set up Shopify Payments section, choose your business account type. If the business entity that you're adding Shopify Payments to is listed as a Registered business, then this field is automatically populated with the business type that you have listed in your Organization settings.

Managing the business entity and Shopify Payments account connected to a region market

When you have multiple business entities, you can choose which entity's Shopify Payments account processes transactions for each region market's online and retail sales. Learn more about creating and customizing markets.

You can connect any of your business entities to process transactions for your international online sales. For example, if you have business entities in Australia and the United States, then you can create regional markets for Australia and the United States to ensure the domestic entity is processing the sales in that country.

Online and retail transactions are associated with the same region market and entity, and have the same catalog. For example, if you have a region market set up for Canada, then your online and retail sales share the same catalog. If you add a UK region market, then your UK online and retail sales can have a different catalog from Canada, but your UK online and retail sales must share the same catalog.

Requirements when connecting a retail business entity and a region market

If you're setting up multiple entities for retail locations, then review the following considerations:

You must have a separate entity for each country with retail locations.
Your products must have identical pricing both online and in-store within the same country.
Your Shopify POS transactions and your online transactions must process through the same entity within the same country.
Your products must be available both online and in-store within the same country and share the same catalog. The ability to customize your catalogs for your online and retail markets is coming soon. Learn more about the features available when customizing markets.
All of your entities must be in countries where Shopify Payments for POS is available. Learn more about the availability of Shopify Payments for POS.

Considerations when connecting a retail business entity and a region market

You can have only one entity for each country on each shop.
You can't manage multi-currency exchanges when selling from multiple entities with retail locations.
Shopify gift cards are supported only in the shop currency.

Connect your business entity to a market

When you add Shopify Payments to a business entity, you must connect the entity to a market to have orders processed through the correct entity.

Steps:

From your Shopify admin, go to Settings > Markets.
Select the market you want to connect a business entity to.
Optional: Click Add market to set up a new market. Learn more about creating markets.
Click the icon on Business entity.
Select the business entity that you want to connect to the chosen market.
Click Save.