Selling and getting paid in different currencies

The currency that your customers use to pay for their orders can be different from the currency of your payouts from Shopify Payments. That is, your store currency can be different from the currency of your bank account.

Suppose that your store is located in Europe, but the majority of your customers are in the United States. If you sell to a lot of Americans, then set your store currency to United States dollars (USD). If you need to pay your suppliers and employees in Euros, then set your payout currency to Euros (EUR). Alternatively, you can open a separate bank account that accepts USD currency, but then you have to manage both accounts and move your funds between them.

Learn more about selling in local currencies with Shopify Markets.

Supported currencies

Your store uses the following currencies:

  • Store currency - the currency of your Shopify admin and your reports. For example, this is the currency that you use when you set prices for your products. Although your payouts can only be in your local currency, your store currency can be any that are listed in the currency selector in your store settings. See Changing your store currency for more information.

  • Payout currency - the currency that Shopify Payments uses when it deposits money into your bank account. Your choice of payout currency depends on the location of your store. Your payout bank account needs to be located in the same country as your store. For example, if your store is located in Canada but you want to be paid in USD, then you need a USD account that is based in Canada.

Shopify Payments supports the following country and payout currency pairings:

Supported payout currencies based on countries and regions
Store location Available payout currency (bank account currency)
Australia Australian dollars (AUD)
Austria Euros (EUR)
Belgium Euros (EUR)
Canada Canadian dollars (CAD) or United States dollars (USD)
Denmark Euros (EUR) or Krone (DKK)
Finland Euros (EUR)
France Euros (EUR)
Germany Euros (EUR)
Hong Kong SAR Hong Kong dollars (HKD)
Ireland Euros (EUR)
Italy Euros (EUR)
Japan Japanese Yen (JPY)
Netherlands Euros (EUR)
New Zealand New Zealand dollars (NZD)
Singapore Singapore dollars (SGD)
Spain Euros (EUR)
Sweden Swedish Krona (SEK) or Euros (EUR)
United Kingdom Pound sterling (GBP)
United States United States Dollar (USD)

Currency exchange and conversion fee

A currency exchange rate and a conversion fee are applied when a payment is captured or when a refund is issued. In your Shopify admin, you can view:

  • the current currency exchange rate from Payment providers.
  • the currency exchange rate that was used for an order from the order's timeline.

Changing your payout currency

If your country supports multiple payout currencies, then you can change your payout currency to another supported currency. To receive the payouts, you need to have a bank account in the currency that you want to be paid in. For example, if your store is located in Canada, and you want to be paid in US dollars (USD), then you need to have a bank account that accepts USD.

To change your payout currency, update your Shopify Payments banking information on the Payment providers page in your Shopify admin.

Changing your store currency

Your store currency is the currency that is used in your Shopify admin. It's the currency that you price your products in and that's used in your reports. Changing your store currency might affect your reports.

If your store has already made sales, then you need to contact Shopify Support to change your store currency.

Changing your store currency also changes your primary market because your primary market is determined by your store currency. Learn more about changes to your primary market when you change your store currency.

You can view and change your store currency from the Store currency section of the Store details settings page.

Steps:

  1. From your Shopify admin, go to Settings > Store details.

  2. In the Store currency section, select your new store currency from the list. If you aren't able to select a new currency, then you need to contact Shopify Support to change your store currency.

  3. Click Save.

You should review any potential legal or tax implications involved with selling in a currency that is different from the one associated with the country where your store is located.

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