Changing your store currency

You can change the default currency displayed on your store to customers, even if this is not your local currency. This allows you to cater to your largest customer segment or to target a market where you expect to make more sales. Changing your store currency can have legal implications and other impacts that you need to consider.

Before you change your store currency, you need to review any potential legal or tax implications involved with selling in a currency that is different from the one associated with the country where your store is located. Ensure that your taxes are set up correctly and check with a local tax authority or a tax accountant to make sure changing your currency doesn't require any changes to the taxes you have set up. Check with a legal expert to verify there are no legal implications when changing your store currency.

Impact of changing store currency

Before you change your store currency, review the following impact of this change on your store:

  • The currency of your product prices and discount rates update automatically, but not the amount. For example, if you change from USD to CAD, then a product that was listed as 20 USD is now listed as 20 CAD.
  • The amount and currency of shipping rates aren't updated automatically.
  • Gift cards with remaining balances in the old currency will no longer work.
  • Apps that have currency requirements different from the new currency won't work after the currency has been changed.
  • Changing your store currency might affect your reports, due to currency rate fluctuations and the report update cycles.
  • Changing your store currency might affect orders with pending payments.
  • Refunds processed after a currency change will also be affected by the currency change due to the difference in values.
  • If you use a payment provider other than Shopify Payments, then the currencies of all of your markets will update to match the new currency. Learn more about changes to your primary market when you change your store currency.
  • If you're using Paypal Express, then your new currency might not be supported.

Complete the following actions before you change your store currency:

  1. If your store has PayPal Express activated, then make sure that the new store currency is supported by PayPal. If the new currency isn't supported by PayPal, then you need to deactivate the gateway before you switch, or consider a supported currency instead.
  2. Resolve any pending payments before changing your store currency.
  3. Review your apps to make sure they are compatible with the new currency. If you're unsure whether an app will continue to work after changing your store's currency, then contact the app developer for clarification. Apps built by Shopify will continue to work with your new currency.

Changing your store currency

Your store currency is the currency that's used in your Shopify admin. It's the currency that you price your products in and that's used in your reports. Only the store owner can change store currency.

You can view and change your store currency from the Store currency section of the Store details settings page. Before you change your store currency, review the impact and legal considerations this action has on your store.

Steps:

  1. From your Shopify admin, go to Settings > Store details.
  2. In the Store currency section, click and select Change store currency.
  3. Select your new store currency from the list. If you aren't able to select a new currency, then you need to contact Shopify Support to change your store currency.
  4. Click Save.

After you update your store currency, review and update the following store settings:

  • Review and update your product pricing. Because the value of different currencies is rarely equal, a product's value will likely be different in a new currency, which can impact your profit margins.
  • Review and adjust discounts to align with the new store currency.
  • Delete your existing shipping rates, then add the rates back in manually to display rates in the new currency.
  • Issue new gift cards to customers who have gift cards with remaining balances.
  • If you aren't using Shopify Payments, then update your markets when you change your store currency.
Can't find answers you're looking for? We're here to help you.