Accepting payments and understanding pay periods with Shopify Payments for Estonia

Shopify Payments is a payment solution that allows businesses based in Estonia to accept a range of payment methods, including credit and debit cards, accelerated checkouts, and local payment methods. This article outlines the process of accepting payments with Shopify Payments in Estonia.

Key benefits and features of using Shopify Payments in Estonia

Review the following key benefits and features of using Shopify Payments in Estonia:

• Accept multiple payment methods: Shopify Payments allows you to accept major credit cards, providing a seamless checkout experience for your customers.
• Automatic setup: When you create your Shopify store with Shopify Payments activated, your store is automatically set up to accept credit and debit cards such as Visa, Mastercard, American Express, and UnionPay.
• Automatic payouts: Funds from your sales are automatically deposited into your bank account on a regular basis, making it easy to manage your cash flow.
• Flexible card rates: The card rate for your transactions is based on your store's Shopify subscription plan. You have the flexibility to change plans whenever you need, allowing you to choose the pricing structure that best suits your business.
• Integrated with Shopify: As an integrated payment solution, Shopify Payments simplifies the management of your online store by consolidating your payment processing and order management in one platform.
• Secure Transactions: Shopify Payments ensures the security of your customers' payment information through advanced encryption and fraud detection measures, such as 3D Secure checkout.

Available payment methods with Shopify Payments in Estonia

Review the following available payment methods for Shopify Payments in Estonia.

Credit and debit cards

You can accept payments from the following credit and debit cards:

• Visa
• Mastercard
• American Express
• UnionPay

Accelerated checkouts

You can offer customers the following accelerated checkout options:

• Apple Pay
• Google Pay
• Shop Pay

Local payment methods

You can accept payments using the following local payment methods:

• Klarna
• Bancontact
• iDEAL

Receiving payouts with Shopify Payments in Estonia

With Shopify Payments in Estonia, and with all subscription plans, you can receive payouts in Euro (EUR). The currency that your customers use to pay for their orders can be different from the currency of your payouts from Shopify Payments. Learn more about selling and getting paid in different currencies.

Receiving payouts in multiple currencies with Shopify Payments in Estonia

If your store is on the Advanced Shopify plan or the Shopify Plus plan, then you can set any supported payout currency as your default. If this currency is your domestic currency, such as EUR in Estonia, then you won't incur Multi-Currency Payout fees. Learn more about Multi-Currency Payout fees.

If you set up additional bank accounts for payouts, then Multi-Currency Payout fees apply based on your location and Shopify plan. Orders placed in a currency not set up on your Shopify Payments account to receive payouts, are paid out to your default currency bank account. If the account is in a non-domestic currency, then you incur a currency exchange fee.

You aren’t charged extra fees for orders in your domestic currency paid out to a bank in your domestic region, even if your domestic currency isn't your default payout currency.

If you select a non-domestic currency as your default, such as USD when located in Estonia, then Multi-Currency Payout fees will apply for all payouts, depending on your location and Shopify plan.

Supported payout currencies with Shopify Payments in Estonia

The following are the currencies you can accept payouts in when using Shopify Payments in Estonia, where the bank account needs to be located, and if they are charged Multi-Currency Payout fees.

Available payout currencies when using Multi-Currency Payouts with Shopify Payments in Estonia.

Payout currency	Bank account location	Domestic currency	Multi-Currency Payout fee
EUR	Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States (USD only)	Yes	No
AUD, CAD, CHF, CZK, DKK, GBP, HKD, HUF, JPY, NOK, NZD, RON, SEK, SGD, USD, ZAR	Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States (USD only)	No	Yes

Fees for Shopify Payments in Estonia

Shopify Payments fees are location-dependent and can vary. To get the most accurate and detailed information about fees, visit the plan pricing page.

The plans and pricing page is accessible only in the language and currency specific to that country. If you need to translate the plans and pricing page, then you can use a browser extension, such as the Google Chrome extension.

View payment rates in your Shopify admin

If you have Shopify Payments in Estonia set up, then you can access information about the specific rates and fees applicable to your store location and chosen plan. For more details about applicable fees, you can access the Shopify Payments Terms of Service from your Shopify admin.

Steps:

1. From your Shopify admin, go to Settings > Payments.

2. In the Shopify Payments section, click Manage.

3. View the rates that apply to different payment methods.

Pay periods with Shopify Payments in Estonia

Your pay period refers to the amount of time between the moment that a customer's payment is captured and when those funds are sent to your bank account. The timestamp for capturing a customer's payment is recorded in Coordinated Universal Time (UTC). Payments captured on Friday, Saturday, and Sunday are consolidated and sent as a single payment.

Note

Although the funds are sent promptly, they might not be reflected in your bank account immediately. Typically, banks require 24-72 hours to process and deposit the funds into your account.

In Estonia, the pay period is 3 business days. The minimum amount that can be paid out for Shopify Payments accounts in Estonia is 1 EUR. If there's a payout for less than this amount, then the payout stays in pending state until more funds are available to pay out.

Learn more about getting paid with Shopify Payments.

View your payouts

You can view your payouts in the Shopify admin and review any transfers that are pending, in transit, paid, or failed.

Steps:

Desktop

1. From your Shopify admin, go to Settings > Payments.

2. In the Shopify Payments section, click View payouts.

iPhone

1. From the Shopify app, tap …, and then tap Settings.
2. In the Store settings section, tap Payments.
3. In the Shopify Payments section, tap View payouts.

Android

1. From the Shopify app, tap ☰, and then tap Settings.
2. In the Store settings section, tap Payments.
3. In the Shopify Payments section, tap View payouts.

Accepting Payments with Klarna for Shopify Payments in Estonia

With Shopify Payments for Estonia, you can choose to offer your customers the option of paying with Klarna. Eligible customers can choose to pay for their orders immediately, by invoice, or through installments using direct debit or a credit card. Klarna payment methods are deactivated by default when you set up Shopify Payments for Estonia, but you can activate them from the Shopify Payments section of your admin.

The Klarna payment options offered to your customers at checkout are dependent on certain factors. Your customers can pay with Klarna payment options if they're based in Austria, Belgium, Czechia, Denmark, Finland, France, Greece, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, or the United Kingdom..

Customers can also checkout in their local currency if you've activated local currencies or a Market selling in certain currencies:

• Swiss Franc (CHF)
• Czech Koruna (CZK)
• Danish Kroner (DKK)
• Euro (EUR)
• Great British Pound (GBP)
• Norwegian Krone (NOK)
• Polish złoty (PLN)
• Swedish Krona (SEK)

Customer inquiries and disputes when using Klarna for Shopify Payments

If a customer disputes a transaction paid for with Klarna for Shopify Payments, then the process is handled in the Shopify admin, similar to a standard card transaction dispute.

The customer has 180 days from the date of purchase to open an inquiry. After an inquiry is opened, the following process begins:

• Customers open the inquiry through the Klarna app.
• Merchants are notified of the open inquiry through the Shopify admin.
• Merchants can resolve inquiries by refunding or coming to another agreement with the customer.

If the inquiry isn't resolved after 13 days, then the inquiry becomes a dispute.

Merchants are required to respond in the Shopify admin. There's no correspondence between the merchant and Klarna. Merchants should submit all possible evidence in this submission, as it isn't possible to add more evidence later.

Klarna typically makes a decision on the dispute within a month of the evidence being submitted.

Customers can still file chargebacks with their bank instead, but these disputes aren't managed by Klarna, and follow the usual dispute process.