Accepting payments and understanding pay periods with Shopify Payments for Norway
Shopify Payments is a payment solution that allows businesses based in Norway to accept a range of payment methods, including credit and debit cards, accelerated checkouts, and local payment methods. This article outlines the process of accepting payments with Shopify Payments in Norway.
On this page
- Key benefits and features of using Shopify Payments in Norway
- Available payment methods when using Shopify Payments in Norway
- Receiving payouts with Shopify Payments in Norway
- Supported payout currencies with Shopify Payments in Norway
- Currency considerations
- Fees for Shopify Payments in Norway
- Pay periods with Shopify Payments in Norway
- View your payouts
- Accepting Payments with Klarna for Shopify Payments in Norway
- Customer inquiries and disputes when using Klarna for Shopify Payments in Norway
Key benefits and features of using Shopify Payments in Norway
Review the following key benefits and features of using Shopify Payments in Norway:
- Accept multiple payment methods: Shopify Payments allows you to accept major credit cards, providing a seamless checkout experience for your customers.
- Automatic setup: When you create your Shopify store with Shopify Payments activated, your store is automatically set up to accept credit and debit cards such as Visa, Mastercard, American Express, and UnionPay.
- Automatic payouts: Funds from your sales are automatically deposited into your bank account on a regular basis, making it easy to manage your cash flow.
- Flexible card rates: The card rate for your transactions is based on your store's Shopify subscription plan. You have the flexibility to change plans whenever you need, allowing you to choose the pricing structure that best suits your business.
- Integrated with Shopify: As an integrated payment solution, Shopify Payments simplifies the management of your online store by consolidating your payment processing and order management in one platform.
- Secure Transactions: Shopify Payments ensures the security of your customers' payment information through advanced encryption and fraud detection measures, such as 3D Secure checkout.
Available payment methods when using Shopify Payments in Norway
Review the following available payment methods for Shopify Payments in Norway.
Credit and debit cards
You can accept payments from the following credit and debit cards:
- Visa
- Mastercard
- American Express
- UnionPay
Accelerated checkouts
You can offer customers the following accelerated checkout options:
Local payment methods
You can accept payments using the following local payment methods:
Receiving payouts with Shopify Payments in Norway
With Shopify Payments in Norway, and with all subscription plans, you can receive payouts in Euro (EUR) or Norwegian Krone (NOK). The currency that your customers use to pay for their orders can be different from the currency of your payouts from Shopify Payments. Learn more about selling and getting paid in different currencies.
Receiving payouts in multiple currencies with Shopify Payments in Norway
If your store is on the Advanced Shopify plan or the Shopify Plus plan, then you can set any supported payout currency as your default. If this currency is your domestic currency, such as NOK or EUR in Norway, then you won't incur Multi-Currency Payout fees. Learn more about Multi-Currency Payout fees.
If you set up additional bank accounts for payouts, then Multi-Currency Payout fees apply based on your location and Shopify plan. Orders placed in a currency not set up on your Shopify Payments account to receive payouts, are paid out to your default currency bank account. If the account is in a non-domestic currency, then you incur a currency exchange fee.
You aren’t charged extra fees for orders in your domestic currency paid out to a bank in your domestic region, even if your domestic currency isn't your default payout currency.
If you select a non-domestic currency as your default, such as USD when located in Norway, then Multi-Currency Payout fees will apply for all payouts, depending on your location and Shopify plan.
Supported payout currencies with Shopify Payments in Norway
| Payout currency | Bank account location | Domestic currency | Multi-Currency Payout fee |
|---|---|---|---|
| EUR | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom | Yes | No |
| NOK | Norway | Yes | No |
| AUD, CAD, CHF, CZK, DKK, GBP, HKD, HUF, JPY, NZD, RON, SEK, SGD, USD, ZAR | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States (USD only) | No | Yes |
Currency considerations
With Shopify Payments in Norway, you can receive payouts in Euro (EUR) or Norwegian Krone (NOK). The currency that your customers use to pay for their orders can be different from the currency of your payouts from Shopify Payments. Your store currency can be different from the currency of your bank account. Learn more about selling and getting paid in different currencies.
Fees for Shopify Payments in Norway
Shopify Payments fees are location-dependent and can vary. To get the most accurate and detailed information about fees, refer to your region's pricing plan page.
The plans and pricing page is accessible only in the language and currency specific to that country. If you need to translate the plans and pricing page, then you can use a browser extension, such as the Google Chrome extension.
View payment rates in your Shopify admin
If you have Shopify Payments in Norway set up, then you can access information about the specific rates and fees applicable to your store location and chosen plan. For more details about applicable fees, you can access the Shopify Payments Terms of Service from your Shopify admin.
Steps:
From your Shopify admin, go to Settings > Payments.
In the Shopify Payments section, click Manage.
View the rates that apply to different payment methods.
Pay periods with Shopify Payments in Norway
Your pay period refers to the amount of time between the moment that a customer's payment is captured and when those funds are sent to your bank account. The timestamp for capturing a customer's payment is recorded in Coordinated Universal Time (UTC). Payments captured on Friday, Saturday, and Sunday are consolidated and sent as a single payment.
In Norway, the pay period is 3 business days. The minimum amount that can be paid out for Shopify Payments accounts in Norway is 1 EUR or 20 NOK. If there's a payout for less than this amount, then the payout stays in pending state until more funds are available to pay out.
Learn more about getting paid with Shopify Payments.
View your payouts
You can view your payouts in the Shopify admin and review any transfers that are pending, in transit, paid, or failed.
Steps
Desktop
- From your Shopify admin, go to Settings > Payments.
- In the Shopify Payments section, click View payouts.
iPhone
- From the Shopify app, tap …, and then tap Settings.
- In the Store settings section, tap Payments.
- In the Shopify Payments section, tap View payouts.
Android
- From the Shopify app, tap ☰, and then tap Settings.
- In the Store settings section, tap Payments.
- In the Shopify Payments section, tap View payouts.
Accepting Payments with Klarna for Shopify Payments in Norway
With Shopify Payments for Norway, you can choose to offer your customers the option to pay with Klarna. Eligible customers can choose to pay for their orders immediately, by invoice, or through installments using direct debit or a credit card. Klarna payment methods are deactivated by default when you set up Shopify Payments for Norway, but you can activate them from the Shopify Payments, section of your admin.
The Klarna payment options offered to your customers at checkout depend on certain factors. Your customers can pay with Klarna payment options if they're based in Austria, Belgium, Czechia, Denmark, Finland, France, Greece, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, or the United Kingdom.
Customers can also checkout in their local currency if you've activated local currencies or a Market selling in certain currencies:
- Swiss Franc (CHF)
- Czech Koruna (CZK)
- Danish Kroner (DKK)
- Euro (EUR)
- Great British Pound (GBP)
- Norwegian Krone (NOK)
- Polish złoty (PLN)
- Swedish Krona (SEK)
Customer inquiries and disputes when using Klarna for Shopify Payments in Norway
If a customer disputes a transaction paid for with Klarna for Shopify Payments, then the process is handled in the Shopify admin, similar to a standard card transaction dispute.
The customer has 180 days from the date of purchase to open an inquiry. After an inquiry is opened, the following process begins:
- Customers open the inquiry through the Klarna app.
- Merchants are notified of the open inquiry through the Shopify admin.
- Merchants can resolve inquiries by refunding or coming to another agreement with the customer.
If the inquiry isn't resolved after 13 days, then the inquiry becomes a dispute.
Merchants are required to respond in the Shopify admin. There's no correspondence between the merchant and Klarna. Merchants should submit all possible evidence in this submission, as it isn't possible to add more evidence later.
Klarna typically makes a decision on the dispute within a month of the evidence being submitted.
Customers can still file chargebacks with their bank instead, but these disputes aren't managed by Klarna, and follow the usual dispute process.