Shopify Privacy & Compliance app

Shopify Privacy & Compliance is an app that helps merchants to meet applicable privacy regulations. By using the app, you can set up any of the following to display on your online store:

  • A cookie consent banner, which asks visitors for their consent to use cookies to collect data. This is required by the European Union’s General Data Protection Regulation (GDPR) and laws in the European Economic Area (EEA), the United Kingdom, and Switzerland.
  • A cookie preferences pop-up. The cookie preferences dialog adds a link in the cookie consent banner to manage preferences. A visitor to an online store can then choose which types of data a merchant can collect. Allowing visitors to choose granular consent is also required by the GDPR and other privacy regulations.
  • A data collection opt-out page. The data collection opt-out page, also referred to as the do not sell or share my personal information page, lets online store visitors opt-out of the selling or sharing of their personal data. This opt-out page is required by certain US State Laws. This opt out is available in the following states: California, Virginia, Connecticut and Colorado.

Install the Privacy & Compliance app


  1. Find the Privacy & Compliance app in the Shopify App Store.
  2. On the app listing page, click Add app.
  3. In your Shopify admin, to authorize the use of the app, click Install app.

After the app is installed, you can view and use it from the Apps page in your Shopify admin.

Uninstall the Privacy & Compliance app


  1. From your Shopify admin, click Settings > Apps and sales channels.
  2. Click Remove.

Access the Privacy & Compliance app


  1. From your Shopify admin, click Settings > Apps and sales channels.
  2. From the Apps and sales channels page, click Privacy & Compliance.
  3. Click Open app.

In the Privacy & Compliance app, you can choose to display a cookie consent banner using default text, or customize it to meet your business needs.

The following customization options are available for the cookie banner:

  • position of the banner (called Banner display)
  • color (light, dark, or custom)
  • content

While choosing what level of customization is right for you, keep the following in mind:

  • The default content has been created to help meet legal requirements but may not apply to your specific business or region.
  • You should verify the default content to confirm that it applies to your business, and edit the information if needed.

If you are new to the app, you can follow these steps to install a pre-built cookie banner:

  1. Check on the Cookie consent banner page that you have created a privacy policy and your privacy policy URL is accurate. You can create a privacy policy in Settings > Policies in your admin.
  2. Click the Turn banner on button.

Revert to banner defaults

If you make changes and want to go back to the original defaults, then go to Actions and click Revert to defaults. This will return your cookie banner content and placement and preferences dialog content back to the defaults.

Preview banner

You can preview how your choices display on mobile in the preview window on the right side of the screen. To view how the banner displays on your online store, follow these steps:

  1. On a desktop device, save your edits by clicking the Save button.
  2. Click View on online store.

A cookie preferences dialog allows your online store visitors to choose whether they give consent to the ways you might collect and share their information. This includes remembering their preferences, measuring site performance, and personalizing marketing. This is required by the European Union’s GDPR and other privacy regulations.

A link to your cookie preferences is automatically included to your cookie banner. When a visitor clicks this link, a dialog will display with information and cookie types which they can select. The default text for this page includes an introduction on how a visitor has control over their data and describes the benefits when visitors select Accept all cookies. It also describes four cookie categories with descriptions.

The color of your cookie preferences dialog will match the color you’ve chosen for your cookie banner. All content in the preferences dialog can be edited. The cookie preferences dialog is displayed in the center of the page of your online store. The placement of the dialog can’t be customized.

Data collection opt-out page

To help meet certain US State Privacy Laws, you can display a page with options for visitors to limit the collection and sharing of their information.

If you are new to the app, then you can choose to display a pre-built data collection opt-out page by adding a menu navigation link and clicking the Activate button. You can also revert any edits to the default content for this page by clicking the Revert to defaults button in the Data collection opt-out page section of the app.

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